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    Filemaker Server Advanced Admin Console crashes when testing Email Notification settings with SSL

    BobbyKurtz

      Summary

      Filemaker Server Advanced Admin Console crashes when testing Email Notification settings with SSL

      Product

      FileMaker Server

      Version

      11v2

      Operating system version

      OSX Server 10.6 - 10.6.4 (Occurs on All Versions

      Description of the issue

      When configuring the Email Notification settings in the Server Admin Console, the admin console crashes when testing the settings by clicking 'Test SMTP Settings'after turning on SSL and/or TLS settings.  I have tried this with both Plain Text and  CRAM-MD5 authentication settings. After hitting the button an Error dialog pops up that says 'Admin Server Connection Error: An unknown error has occured.' with only an 'OK' button in the dialog. When you hit this button the Admin Console crashes and dissappears.


       'Admin Server Connection Error: An unknown error has occured.' Any additional configuration information/troubleshooting that is relevant to the issue: This occurred in Server 10 Advanced as well.Any workarounds that you have found: None so far.

      Steps to reproduce the problem

      1. Configure Email Notification Settings in Admin Console
      2. Enable 'Use Secure Sockets Layer(SSL)' option. Also happens when enabling 'Use Transport Layer Security (TLS)' option.
      3. Click 'Test SMTP Settings ...'

      Expected result

      Test was successful or unsuccessful.

      Actual result

      Admin Console gives dialog 'Admin Server Connection Error: An unknown error has occured.' Then crashes.

      Exact text of any error message(s) that appear

       'Admin Server Connection Error: An unknown error has occured.' 

      Configuration information

      This occurred in Server 10 Advanced as well.

      Workaround

      None.

      fms_11_admin_console_email_error.png

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