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    Filemaker Server Settings destroyed after complete system memory exhaustion

    VincentL

      Summary

      Filemaker Server Settings destroyed after complete system memory exhaustion

      Product

      FileMaker Server

      Version

      13.0v5

      Operating system version

      Mac OS X 10.9.5

      Description of the issue

      When the system memory is exhausted, to the point the system HD has 0 Kb left on it. After restart, you'll loose all schedules / programs and additional database folders.
      You have to reload the settings (if you ave them before) and the script/schedule will get back.
      Unfortunately the additional folder have to be restored by hand, as well as plugin settings.

      This happened to me twice. And the first time, even the fmsadmin password was lost.

      Of course the responsible of the memory exhausting is filemaker itself : it's fmased process,
      maybe as depicted here http://forums.filemaker.com/posts/2cd45ae83d

      Howewer, in my today reports, there was no server side script connected anymore (there was 30 minute before), but contrary to the "memory leaks " report, where the server side script wasn't running anymore, in today's situation fmsadmin and web UAC, told no clients were connected to the database. But strangely, trying to close all file remained stuck in "closing..." state even though no connected clients appeared anywhere.

      After all but some files were closed, I tried to stop fms, but even though fmseverd was not running anymoe (not showing in a man activity monitor), fmsased was still running and goblin ram.

      Steps to reproduce the problem

      Exhaust computer memory, perhaps with a rogue recursive server side script.
      When memory is exhausted, try to disconnect all client, and to close all files. Then stop the server, if you can.
      Resatrt or force restart

      Maybe it also happens if the cause of memory exhaustion is not filemaker related.

      Expected result

      FMS Setting untouched

      Actual result

      Script schedules, backup schedules, additional folders, plugins settings and sometimes even fmsadmin credential are lost.

      Exact text of any error message(s) that appear

      No error message

      Workaround

      None

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