AnsweredAssumed Answered

Filemaker Server Web interface crashes repeatedly with some of our IWP apps

Question asked by stevecook on Dec 1, 2010
Latest reply on Jul 20, 2011 by mpretka

Summary

Filemaker Server Web interface crashes repeatedly with some of our IWP apps

Product

FileMaker Server

Version

11 - latest updates applied

Operating system version

Mac OS X 10.6.5

Description of the issue

We have an IWP application that will crash the web consistently.  This kills all IWP activity for all databases.  We can provide the file and directions if you would like to try and track down this BUG...

Steps to reproduce the problem

I have been successful in finding a way to crash the FM web service on Fmserver consistently.

(1) Log into the Notification system through the web interface
https://fmserver.cs.umass.edu/fmi/iwp/res/iwp_auth.html

(2) Go to any of the services on the web page and click on "send email"
(3) In the new page that appears, just simply click in the message body text box, and it will crash the system

Expected result

Expect FMS not to crash

Actual result

FMS will not longer function at all until rebooted.

Workaround

None

To fix it you need to restart FMS on the system using the following commands:

launchctl unload /Library/LaunchDaemons/com.filemaker.fms.plist
launchctl load /Library/LaunchDaemons/com.filemaker.fms.plist

Outcomes