4 Replies Latest reply on Aug 20, 2011 5:02 PM by RickWhitelaw

    FileMaker's Help system is slow and somewhat stupid

    LSI-FileMaker-Developer

      Summary

      FileMaker's Help system is slow and somewhat stupid

      Product

      FileMaker Pro

      Version

      Advanced 11.0v3

      Operating system version

      Mac OS X 10.6.8

      Description of the issue

      I don't know if this is Apple's problem with Help in general (I think it's slow in every app), but FileMaker seems to return pretty dumb results when I try to type in pretty specific search terms (see screenshot for some examples).

      Steps to reproduce the problem

      Type in the exact name of a known Help Viewer document and see if it shows up in the quick list.  Maybe it will, maybe it won't.

      Expected result

      I expect to see the search results place the document with the exact title I typed in on top.

      Actual result

      It's a game of hit-and-miss.  Sometimes they show up on top, sometimes they are buried further down the list.

      Exact text of any error message(s) that appear

      None.

      Workaround

      If I click on "Show All Help Topics", sometimes the help document I want is in there.

      FileMaker-Pro-Help-search-results.png