AnsweredAssumed Answered

FileMaker's Help system is slow and somewhat stupid

Question asked by LSI-FileMaker-Developer on Aug 3, 2011
Latest reply on Aug 20, 2011 by RickWhitelaw

Summary

FileMaker's Help system is slow and somewhat stupid

Product

FileMaker Pro

Version

Advanced 11.0v3

Operating system version

Mac OS X 10.6.8

Description of the issue

I don't know if this is Apple's problem with Help in general (I think it's slow in every app), but FileMaker seems to return pretty dumb results when I try to type in pretty specific search terms (see screenshot for some examples).

Steps to reproduce the problem

Type in the exact name of a known Help Viewer document and see if it shows up in the quick list.  Maybe it will, maybe it won't.

Expected result

I expect to see the search results place the document with the exact title I typed in on top.

Actual result

It's a game of hit-and-miss.  Sometimes they show up on top, sometimes they are buried further down the list.

Exact text of any error message(s) that appear

None.

Workaround

If I click on "Show All Help Topics", sometimes the help document I want is in there.

FileMaker-Pro-Help-search-results.png

Outcomes