7 Replies Latest reply on Aug 19, 2011 1:26 PM by TSGal

    FileMaker's Help Viewer is buggy coming from the Script Debugger

    LSI-FileMaker-Developer

      Summary

      FileMaker's Help Viewer is buggy coming from the Script Debugger

      Product

      FileMaker Pro

      Version

      Advanced 11.0v3

      Operating system version

      Mac OS X 10.6.8

      Description of the issue

      When I click on the error code hyperlink in the Script Debugger, the Help Viewer pops up, thinks for a few seconds, then says "Help Viewer cannot open this content."

      Steps to reproduce the problem

      Open the Script Debugger and click the hyperlink next to Last Error: (on the bottom-left).  It is not necessary to actually trigger an error code; clicking on it when it says 0 (no error) will generate the same result.

      Expected result

      I expect it to pull the Help Viewer document immediately.  Actually, I'd like to avoid the Help Viewer altogether and just have a popup message with the specific error code.

      Actual result

      See description above.

      Exact text of any error message(s) that appear

      Help Viewer cannot open this content.

      Workaround

      If I close the Help Viewer window and try the hyperlink again a second time, it works, bringing me to the "FileMaker Pro error codes" help document.

      Help_Viewer_cannot_open_this_content.png