6 Replies Latest reply on May 4, 2012 3:00 PM by TSGal

    Find/Replace command crashes FM v12

    gcatnine

      Summary

      Find/Replace command crashes FM v12

      Product

      FileMaker Pro

      Version

      V12 Advance

      Operating system version

      wondows 7

      Description of the issue

      DB with 1 table, 213 fields, 31161 records
      Applied Find/Replace command on 1 field (4 repetitions) in 1685 found records.
      FM started to increase the working set memory up to more than 3.26GB and finally crash.
      I repeat this process several times, changing the value of cache and saving cache parameters, with the same results.

      Steps to reproduce the problem

      DB with 1 table, 213 fields, 31161 records
      Applied Find/Replace command on 1 field (4 repetitions) in 1685 found records.
      FM started to increase the working set memory up to more than 3.26GB and finally crash.
      I repeat this process several times, changing the value of cache and saving cache parameters, with the same results.

      Expected result

      No error neither crash

      Actual result

      Find/Replace command crashes FM v12

      Exact text of any error message(s) that appear

      FM stop working

      Configuration information

      windows 7 professional, 4GB memory

      02-05-2012-22.15.22.jpg

        • 1. Re: Find/Replace command crashes FM v12
          TSGal

          Gianandrea Gattinoni:

          Thank you for your post.

          I don't have a database file with more than 100 fields, so I was unable to replicate the issue.  However, I have forwarded your entire post to our Development and Testing departments for review.  I will contact you when I receive information back from Testing and/or Development.

          TSGal
          FileMaker, Inc.

          • 2. Re: Find/Replace command crashes FM v12
            TSGal

            Gianandrea Gattinoni:

            Our Testing department is unable to reproduce the issue with 70,000+ records with several repetition fields and performed Find/Replace against various found sets under Windows 7.

            What kind of text data is being replaced?

            Does the field contain a lot of data?

            Are there any layout triggers enabled (for example, OnRecordLoad or OnRecordCommit)?

            TSGal
            FileMaker, Inc.

            • 3. Re: Find/Replace command crashes FM v12
              gcatnine

              The DB was created importing an excel file. 1 table, no trigger, just one layout.
              Not really a lot of data (54MB).
              I was just replacing a space: find for 2 spaces, replace with one space, only in one field with 4 repetitions.
              The problem seems not be related with the number of records: I had applied the find/replace few times decrementing the found set (latest 1685 records. See attached image).
              Let me know if I can give more information.

              • 4. Re: Find/Replace command crashes FM v12
                TSGal

                Gianandrea Gattinoni:

                Thank you for the additional information.  I have sent the information to the Tester.  I'll continue to keep you updated when information becomes available to me.

                TSGal
                FileMaker, Inc.

                • 5. Re: Find/Replace command crashes FM v12
                  gcatnine

                  Many Thanks.

                  The module that caused the error is KERNELBASE.dll, versione: 6.1.7601.17651, timestamp: 0x4e211319
                  Please find below the xml of the windows error registry of one of the craqsh:

                  -<System>
                  <ProviderName="Application Error" />
                  <EventID Qualifiers="0">1000</EventID>
                  <Level>2</Level>
                  <Task>100</Task>
                  <Keywords>0x80000000000000</Keywords>
                  <TimeCreatedSystemTime="2012-05-02T17:15:07.000000000Z" />
                  <EventRecordID>51088</EventRecordID>
                  <Channel>Application</Channel>
                  <Computer>Gatto-PC</Computer>
                  <Security/>
                  </System>
                  -<EventData>
                  <Data>FileMaker Pro Advanced.exe</Data>
                  <Data>12.0.1.183</Data>
                  <Data>4f62a0d3</Data>
                  <Data>KERNELBASE.dll</Data>
                  <Data>6.1.7601.17651</Data>
                  <Data>4e211319</Data>
                  <Data>e06d7363</Data>
                  <Data>0000b9bc</Data>
                  <Data>810</Data>
                  <Data>01cd2835da02196a</Data>
                  <Data>C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\FileMaker Pro Advanced.exe</Data>
                  <Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
                  <Data>5ceae97a-947a-11e1-8788-00269ef159f8</Data>
                  </EventData>
                  </Event>
                  hope this help
                  • 6. Re: Find/Replace command crashes FM v12
                    TSGal

                    Gianandrea Gattinoni:

                    Thanks for the additional information.  I have forwarded this information along to the tester.

                    TSGal
                    FileMaker, Inc.