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FM 10 crashes under XP Pro when run as a scheduled task

Question asked by ITDept on Apr 29, 2009
Latest reply on May 4, 2009 by philmodjunk


FM 10 crashes under XP Pro when run as a scheduled task

Description of the issue

FileMaker Product(s) involvedFileMaker Pro 10 10.0 v1 Operating System(s) involvedWindows XP Pro SP 3  Detailed description of the issueWe have set up Scheduled Tasks in Windows to run a FileMaker database that uses multiple scripts to push data from our FileMaker Server to a Web server. Under FileMaker Pro 9 this task ran successfully about 90% of the time. With FileMaker Pro 10, however, the process consistently fails every single night when the task is run. Microsoft's error reporting software identifies Xdraw.dll as the source of the problem. The process runs flawlessly if triggered manually while logged into the computer.Exact steps to reproduce the issueEstablish process "live": launch a FileMaker database that has a script on open that launches multiple other database scripts to push data from our Server to a Web server. Set up Windows Scheduled Tasks to execute that script at a set time every night. Expected ResultThe script should run every night as expected.  Actual ResultFileMaker crashes every single time the script is triggered from Scheduled Tasks (while unattended) and reports a problem in Xdraw.dll. Exact text of any error message(s) that appearedI don't have the text available, but it's the standard Microsoft Windows error reporting dialog.  Any additional configuration information/troubleshooting that is relevant to the issueThis process was initiated originally under FileMaker 8 and has worked fine up until FileMaker 10 was installed. Any workarounds that you have foundRunning the script while logged into the computer is always successful.