AnsweredAssumed Answered

FM 11 ADVANCED crash

Question asked by bhvl on Sep 9, 2011
Latest reply on Sep 9, 2011 by philmodjunk

Summary

FM 11 ADVANCED crash

Product

FileMaker Pro

Version

11.04 advanced

Operating system version

MAC OSX 10.5.8

Description of the issue

I've recently upgrade to FM 11.04 advanced .
When I use a script to print a document  and I ask for preview, FM 11 hang and crash.
It doesn't matter what  application , even with a new database.

I HAVE TRIED IT SEVERAL TIMES
I've reinstal FM 11 advanced and with exact the same problem .

When I ask for printin with the basic menu  "apple:P " no problem .

Then I've used " FM 10 advanced " : no problem at al . It seems to work perfect  till now .

Steps to reproduce the problem

I feel there is a serious problem in the scripting system in the database structure of Filemaker 11 Advanced ( I have no experience with FM 11).

For the moment I personnally suggest Filemaker to give you a downgrade to FM 10 , so you can do your work .

I'm sure that the engineers will find the problem and solve it .

Expected result

Because this is a serious crash problem and we cannot make every second a backup , I expect from Filemaker that they accept the problem and that they give everybody the necessary support at no charge .
I expect from Filemaker that if a customer do have a crash with dataloss that they help this customer to recover his data .

Exact text of any error message(s) that appear

OF PRIVACY REASON I CANNOT GIVE THE DETAILS .
APPLE AND FM HAVE THE REPORT RECEIVED

Outcomes