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    FM 11 Print all records

    sheuerman

      Summary

      FM 11 Print all records

      Description of the issue

      I downloaded FM 11 yesterday. I've run my reports but can not print all records. It does not give me this option to select all records or current record when I print. Any suggestions? I have it on a Mac and on a PC and both are doing the same thing.... Thanks! Sandi

        • 1. Re: FM 11 Print all records
          TSGal

          sheueman:

           

          Thank you for your post.

           

          What printer are you using?

           

          On the Mac, when you select "Print" from the File menu, what options display?  For a Hewlett-Packard printer, the lower half should display "Number pages from" and below that, the Print options to print "Records being browsed", "Current record" and "Blank records...".

           

          Any additional information you can provide may be helpful in narrowing down the possible cause.

           

          TSGal

          FileMaker, Inc.

          • 2. Re: FM 11 Print all records
            sheuerman

            I'm on A mac Leopard. I have the following options:

             

            Printer: Brother HL-1440 Series

            Presets: Last Used Settings

            Copies: 1 Collated is checked

            Then:

             

            Pages:   All

                          From: 1 to 1

             Layout:

            Pages per sheet: 1

            Layout Direction Horizontal

            Border None

            Two Sided off

             

            That's all I have. In FM 10 I had right below Pages where I could select from either:

            Current Record

            All Records

             

            Advise?

            • 3. Re: FM 11 Print all records
              lbaratta

              I am having the same problem. I no longer have the FileMaker pro menu item in the list when I go to print (that is where I would normally choose whether to print all records or records being browsed).

               

              I'm on a Mac 10.5.8 with a Konica Minolta printer. Switching printers doesn't help.

               

              Have repaired disk permissions twice, tossed old preference files and reinstalled FM11.

               

               

              • 4. Re: FM 11 Print all records
                TSGal

                Thank you for the additional information.

                 

                I have been informed that there were other users (not on the forum) that reported this issue, and our Development and Software Quality Assurance (Testing) departments are aware of this issue.  One workaround was to switch printers and then back again, but I see this did not work for "lbaratta".

                 

                I will keep everyone informed when more information becomes available.

                 

                TSGal

                FileMaker, Inc.

                • 5. Re: FM 11 Print all records
                  michno

                  I can confirm the issue and add that I have 5 printers added, one of which being the Adobe PDF printer. Switching to that and back restored the missing options, but switching between the other printers did not. Weird.

                   

                  :)

                  Michael

                  • 6. Re: FM 11 Print all records
                    TSGal

                    michno:

                     

                    Thanks for the additional information.  I have attached your post to the original issue.

                     

                    TSGal

                    FileMaker, Inc.

                    • 7. Re: FM 11 Print all records
                      Steve Wright

                      This is probably unrelated... its not an issue I seem to be having at least, not that I have noticed anyway, however I came across this today whilst checking for an update to a plugin for PrinterSwitch

                       

                      http://support.myfmbutler.com/discussions/printerswitch/6-possible-to-define-how-many-entries-should-be-printed

                       

                      So could it be possible that a plugin is causing the issue ??  Like I say.. a shot in the dark.

                      • 8. Re: FM 11 Print all records
                        mps1773

                        I am glad to have finally found this thread. I had the same problem. This work-around has it fixed for me. Thank you :manvery-happy:

                        • 9. Re: FM 11 Print all records
                          rfrazee@arguspacific.com

                          On my iMac's running Mac OS 10.5.8 with any printer, the same problem seems to arise when I change Presets (saved printing settings) or if I select "Last Used Settings" in the Print Dialog screen. So if I change back to "Standard" settings Preset and switch to another printer driver such as "Adobe PDF" and then back to say my Kyocera Mita printer the "All Records Found" and "Current Record" selections reappear. If I then switch to a different Preset they go away again.

                           

                          Just more information for troubleshooting whats going on with Filemaker 11 and printing on Macs. I don't have this problem on my Windows 7 computers.

                          • 10. Re: FM 11 Print all records
                            TSGal

                            sheuerman:

                             

                            Our Testers want to verify that you are able to reproduce this on your Windows XP machine.  All other reported issues are Mac OS related.

                             

                            TSGal

                            FileMaker, Inc.

                            • 11. Re: FM 11 Print all records
                              rfrazee@arguspacific.com

                              I tested it on Windows 7 Filemaker Pro 10 and 11; Windows XP Filemaker Pro 10 and 11.

                               

                              Same problem occurs on both OS's.

                               

                              I added folders and re-organized the layouts using Windows 7 Filemaker Pro 11. I also recovered and compacted the databases after upgrading from FM Server 10 to 11.

                               

                              We are also running Filemaker Server 11 to host our databases.

                              • 12. Re: FM 11 Print all records
                                TSGal

                                rfrazee:

                                 

                                Thank you for the additional information.  I have forwarded your findings to Testing.

                                 

                                TSGal

                                FileMaker, Inc.

                                • 13. Re: FM 11 Print all records
                                  philmodjunk

                                  Anybody check to see if this is also a problem with Save as PDF?

                                   

                                  If not, that gives you a temporary work around while Filemaker, hopefully, works on a fix for this.

                                  • 14. Re: FM 11 Print all records
                                    jmr

                                    I have FMA 11 installed on Windows 7 and the pulldown for records being browsed is at the top of the print dialog.  On my mac it is no where to be found ?

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