AnsweredAssumed Answered

FM 12 won't print full letter size in portrait mode

Question asked by SheriMorrison on Jul 20, 2012
Latest reply on Feb 23, 2017 by pamkiki

Summary

FM 12 won't print full letter size in portrait mode

Product

FileMaker Pro

Version

12

Operating system version

Windows XP

Description of the issue

I created an Invoice print layout In FM 11 that printed on a dot matrix printer just fine. When I converted this file to FM 12 only the top 2/3 of the page printed. I tried recreating same file in FM 12 thinking conversion was the problem. Same print problem occurred. The entire file will print on our other Ink Jet printers. It is not a field format problem. I can copy same fields and place down the page. It stops printing same place no matter what I do. Landscape Mode prints fine. It is only Portrait 8 1/2 x 11 that has the problem. We need the dot matrix printer option so we can print Invoices in triplicate onto pre-printed forms.

Steps to reproduce the problem

Print a file using FM 12 on a dot matrix printer using Portrait Mode 8 1/2 x 11 letter size.

Expected result

Print full page in Portrait Mode.

Actual result

Prints 2/3 page in Portrait Mode. (Top 2/3)

Exact text of any error message(s) that appear

No Error message.

Workaround

No workaround found directly to print on dot matrix printer. Can print 3 copies on Ink Jet Printer.

Outcomes