AnsweredAssumed Answered

FM 14 crashes when expanding or collapsing folder in script workspace

Question asked by mjd on Jul 14, 2015
Latest reply on May 17, 2016 by TSGal

Summary

FM 14 crashes when expanding or collapsing folder in script workspace

Product

FileMaker Pro

Version

FileMaker Pro Advanced 14.0.1

Operating system version

OSX Yosemite 10.10.3 and 10.10.4

Description of the issue

When trying to expand or collapse a folder in the script workspace FileMaker crashes if the Manage Layouts window is open.
This also has the effect of causing FileMaker to lose any favorite host entries in the launch center to be lost.

Steps to reproduce the problem

1) Open a file with several scripts in folders (the file can be located on the server or on local machine).

2) Open the script workspace, you can then expand and collapse folders in the sidebar without any problem.

3) Open the Manage Layouts window, return to the scripts window and expanding an collapsing a few folders will lead to FileMaker crashing.

4) Restart FileMaker 14 and any saved host entries will have disappeared from the launch center.

Expected result

Expand and collapse script folders without crashing.

Actual result

FileMaker crash and loss of favorite hosts

Exact text of any error message(s) that appear

Process:               FileMaker Pro [1283]
Path:                  /Applications/FileMaker Pro 14 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro
Identifier:            com.filemaker.client.advanced12
Version:               14.0.1 (14.0.1)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           FileMaker Pro [1283]
User ID:               501

Date/Time:             2015-07-14 10:59:03.572 +0100
OS Version:            Mac OS X 10.10.4 (14E46)
Report Version:        11
Anonymous UUID:        85063C17-2A7D-F419-2AB6-FD26824822A1


Time Awake Since Boot: 8600 seconds

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x000000000000003a

VM Regions Near 0x3a:
-->
    __TEXT                 0000000106f39000-0000000107913000 [  9.9M] r-x/rwx SM=COW  /Applications/FileMaker Pro 14 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.AppKit                   0x00007fff9015dd47 -[NSOutlineView _recursiveCollapseItemEntry:collapseChildren:clearExpandState:] + 349
1   com.apple.AppKit                   0x00007fff9015da90 -[NSOutlineView _collapseItemEntry:collapseChildren:clearExpandState:] + 410
2   com.apple.AppKit                   0x00007fff9015d833 -[NSOutlineView _batchCollapseItemsWithItemEntries:collapseChildren:clearExpandState:] + 437
3   com.apple.AppKit                   0x00007fff9015d644 -[NSOutlineView _collapseItem:collapseChildren:clearExpandState:] + 231
4   com.apple.AppKit                   0x00007fff90130e82 -[NSOutlineView _doUserExpandOrCollapseOfItem:isExpand:optionKeyWasDown:] + 667
5   com.apple.AppKit                   0x00007fff90388188 -[NSOutlineView mouseTracker:didStopTrackingWithEvent:] + 654
6   com.apple.AppKit                   0x00007fff900c2dde -[NSMouseTracker stopTrackingWithEvent:] + 222
7   com.apple.AppKit                   0x00007fff900c22e7 -[NSMouseTracker trackWithEvent:inView:withDelegate:] + 339
8   com.apple.AppKit                   0x00007fff9003fad5 -[NSOutlineView mouseDown:] + 400
9   com.filemaker.client.advanced12     0x000000010711764d -[FMOutlineView mouseDown:] + 107
10  com.apple.AppKit                   0x00007fff904f92dc -[NSWindow _reallySendEvent:isDelayedEvent:] + 14125
11  com.apple.AppKit                   0x00007fff8fe88c86 -[NSWindow sendEvent:] + 470
12  com.filemaker.client.advanced12     0x00000001072709ea -[FMXScriptingWorkspaceWindow sendEvent:] + 52
13  com.apple.AppKit                   0x00007fff8fe85212 -[NSApplication sendEvent:] + 2504
14  com.filemaker.client.advanced12     0x0000000106f3dc8e -[FMCocoaApplication sendEvent:] + 328
15  com.apple.AppKit                   0x00007fff8fdaeb68 -[NSApplication run] + 711
16  com.filemaker.client.advanced12     0x0000000106f3de90 CMacApp_Main + 501
17  com.filemaker.client.advanced12     0x0000000106ffd8a5 main + 66
18  libdyld.dylib                      0x00007fff8393f5c9 start + 1

Configuration information

Repeateable on:
Mac Mini i7 16GB - Late 2012 - OSX 10.10.4 - FMPA 14.0.1
Mac Mini i7 16GB - Late 2014 - OSX 10.10.4 - FMPA 14.0.1
MacBook Pro i7 8GB - Mid 2010 - OSX 10.10.3 - FMPA 14.0.1

Filemaker Server:
Windows Server 2012 std 64bit 64GB - FMS 13.0.5.520

Problem repeatable on server and locally. Crash logs always show same Thread, Exception Type and Exception Codes.

Problem also persits after fresh intall of FileMaker.

Workaround

None - although doesn't seem to affect starter solution files.

Outcomes