3 Replies Latest reply on Dec 4, 2012 12:48 PM by philmodjunk

    FM Password retrieval on a single computer

    phoebe

      Summary

      FM Password retrieval on a single computer

      Product

      FileMaker Pro

      Version

      11.0

      Operating system version

      OS10.7.5

      Description of the issue

      At some point I encountered problems entering databases I created and used only on my computer.  I could never figure out what the password had been set to, as my computer admin. password didn't work.  I've basically stopped using FM because of this problem. I am retired and no longer use FM as I did before as my personal database I kept on my home computer to track projects, etc.
      Recently I started a new database and thought I set it up so it would not require a password to re-enter.  Just to be careful, I did what I wanted with the database and never closed FM or the file for several months.  Then I had to do some updates and had to close the file and FM.  Alas, I'm back to needing to figure out how  FM sets up a password on any file without asking me.
      This is a very simple problem.  I still have FM Pro 8, 9, and 11 on my computer.
      Suggestions?

        • 1. Re: FM Password retrieval on a single computer
          philmodjunk

               This does not sound like typical behavior for a FileMaker file, but in current versions such as version 11, there are two places that control security settings for your computer: Manage | security--where accounts and passwords are created and File Options--where you can specify what account name and password--if any is automatically used to open the file.

               If you have not made any changes in Manage | Security, then likely a change occurred in File Options. The default setting for a FileMaker file is to auto enter Admin as the account name and no password. This allows the file to open without asking for a password as long as the admin account is not modified to specify a password.

               The other issue that can trip up users on files that have accounts and passwords defined is that passwords are case sensitive. If you enter OpenSesame as the password for an account in Manage | Security, opensesame will not allow you to open the file.

          • 2. Re: FM Password retrieval on a single computer
            phoebe

                 Thanks for a very clear response that gave me a solution.

                 Since I had never made changes in Manage I Security (i just upgraded from Filemaker 2, 3,4, etc. and then one day I had this difficulty), here's what I did. When the window came up presenting the account name (basically the name of my computer) and also had that password prompt to fill in.  I changed the account name to "Admin" and entered no password.  The database I had most recently created opened immediately.

                 I will go back to older databases that I could no longer get into, and do the same procedure:  make sure the account name is "Admin" and no password.

            • 3. Re: FM Password retrieval on a single computer
              philmodjunk

                   Once you have the file open, you can go to File Options and specify admin and no password there and the file will stop asking you for a password when you open the file.

                   Oh yes, and filemaker enters the USER NAME as the default ACCOUNT NAME when it pops up the password dialog. User names are specified in preferences and can be different with each user account on your computer.