2 Replies Latest reply on Feb 10, 2009 11:56 AM by Bay-WavelandScripter

    FM pro 10 crashes while sending mail

    rubberduck

      Summary

      FM pro 10 crashes while sending mail

      Description of the issue

      i am trying the 'email campaign' sample database, but when i press the send button i get the following error under windows: 0x607bd024and the a software exception 0xc0150010 and then FM crashes. what am i doing wrong?  

        • 1. Re: FM pro 10 crashes while sending mail
          TSGal

          rubberduck:

           

          Thank you for your post.

           

          I need some additional information before I can help you further.

           

          Which version of Windows are you using?  Are you sending via Email client or SMTP?  IF Email client, which Email client are you using?  Is this done through a script or from the File menu?  What fields are being filled out?  Are any other applications running?

           

          TSGal

          FileMaker, Inc. 

          • 2. Re: FM pro 10 crashes while sending mail
            Bay-WavelandScripter
               The crash comes in creating the PDF rather than in sending the email. You may delay the bug by ensuring that your layout does not extend beyond the edge of a single page, but that is only forestalling the inevitable. Large PDFs are still going to crash. There is another thread on this. Search for "PDF Crash" to see another conversation.