AnsweredAssumed Answered

FM Pro 10 won't open after most recent Mac OSX 10.6.8 security update

Question asked by CatherineJohnson on Sep 10, 2011
Latest reply on Dec 6, 2011 by CatherineJohnson

Summary

FM Pro 10 won't open after most recent Mac OSX 10.6.8 security update

Product

FileMaker Pro

Version

10

Operating system version

Mac osx 10.6.8 Snow Leopard

Description of the issue

FM Pro 10 won't open after the most recent Mac OSX 10.6.8 security update (installed 9/10/11). When I try to launch it, I get a message saying "Filemaker Pro quit unexpectedly. Click reopen to open the appication again."

Steps to reproduce the problem

Every time I try to launch, FM Pro 10 won't open

Expected result

Program should open

Actual result

Program won't open

Exact text of any error message(s) that appear

"Filemaker Pro quit unexpectedly. Click reopen to open the appication again."

Configuration information

Issue only appeared after installing latest Mac osx security update. The program was open before installation and operating properly. We installed the update and restarted the computer, then launched FM Pro, at which point it wouldn't open. We have already tried reinstalling the software from disc to no avail.

Workaround

None.

Outcomes