2 Replies Latest reply on Mar 16, 2010 9:05 AM by TSGal

FM Pro 11 demo will not install

m-rick Mar 13, 2010 8:03 AM

Summary

Description of the issue

I download 3 times the FM Pro Demo. It is impossible to register it with the demo SN sent by email with the link, the registration screen is passed by the installer. Then, the installer will not install the application !! If is select customize installation, the FileMaker Pro application is unchecked, it is written skip in front in the Action column, if i want to check the box, it is impossible, it will never be checked !

1. Re: FM Pro 11 demo will not install

TSGal Mar 15, 2010 8:29 AM (in response to m-rick)

M-Rick:

Thank you for your post.

Are you running on Mac or Windows OS?

I just downloaded the demo to a Mac OS X 10.6.2 machine and installed it without incident. If I try to do it again, it sees the application is installed, so I cannot check the box for the FileMaker Pro application. Therefore, remove the FileMaker Pro 11 application from your hard drive (Hard Disk -> Applications on Mac, Program Files -> FileMaker on Windows) and try again.

Let me know if you continue to have difficulty.

TSGal

FileMaker, Inc.
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2. Re: FM Pro 11 demo will not install

TSGal Mar 16, 2010 9:05 AM (in response to m-rick)

M-Rick:

I was just informed that this has been previously reported, and Knowledge Base Article #7625 was produced because of this:

http://filemaker.custhelp.com/app/answers/detail/a_id/7625/kw/7625

TSGal

FileMaker, Inc.
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