1 Reply Latest reply on Jul 21, 2010 9:26 AM by philmodjunk

    FM Pro 11.02 quits unexpectedly on MAC OSX 10.5.8

    BudVincent

      Summary

      FM Pro 11.02 quits unexpectedly on MAC OSX 10.5.8

      Product

      FileMaker Pro

      Version

      11.02

      Operating system version

      MAC OS X 10.5.8

      Description of the issue

      FM Pro 11.02 quits unexpectedly during general use for one user out of many others who do not have the problem.

      Exact text of any error message(s) that appear

      Filemaker Pro quit unexpectedly

      Workaround

      Tried to disable Troi plugins but did not change symptom.  Reinstall did not correct it.  Fell back to FM 10 Pro and have not seen the problem since.

        • 1. Re: FM Pro 11.02 quits unexpectedly on MAC OSX 10.5.8
          philmodjunk

          Are all the users accessing the same hosted files, but only one is experiencing crashes?

          Try deleting preferences on that one machine.

          Look for any patterns as to what that user is doing just before the crash--maybe there's a clue there as they may be accessing a problem record, layout or script that your other users are not.

          If they use a local front end file to connect to a shared, hosted back end, replace the front end file with a copy from one of the other machines where crashes are not happening.

          Take last night's back up of your file and run a recover on it to see if any problems are reported. If any are, replace your damaged file that is in use with an undamaged backup. (A copy that recovers "cleanly")