AnsweredAssumed Answered

FM Pro Advanced 14.0.1 crashing on startup since OS X 10.10.5

Question asked by PaulKneipp on Aug 16, 2015
Latest reply on Aug 18, 2015 by TSPigeon_1

Summary

FM Pro Advanced 14.0.1 crashing on startup since OS X 10.10.5

Product

FileMaker Pro

Version

14.0.1

Operating system version

10.10.5

Description of the issue

Might be a coincidence, but I can no longer open FM Pro since the 10.10.5 update. I have removed all non-standard fonts.

Steps to reproduce the problem

Open FM Pro.

Expected result

Application launches to open file dialog

Actual result

Hangs with SWOD

Exact text of any error message(s) that appear

Date/Time:       2015-08-17 13:04:32 +1000
OS Version:      10.10.5 (Build 14F27)
Architecture:    x86_64h
Report Version:  21

Command:         FileMaker Pro Advanced
Path:            /Applications/FileMaker Pro 14 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro
Version:         14.0.1 (14.0.1)
Parent:          launchd [1]
PID:             679

Event:           hang
Duration:        1.20s (process was unresponsive for 15 seconds before sampling)
Steps:           13 (100ms sampling interval)

Hardware model:  MacBookPro11,3
Active cpus:     8

Fan speed:       2159 rpm

--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------

Heaviest stack for the main thread of the target process:
  13  start + 1 (libdyld.dylib + 13769) [0x7fff8b0ea5c9]
  13  main + 66 (FileMaker Pro + 805029) [0x10a1f38a5]
  13  CMacApp_Main + 501 (FileMaker Pro + 20112) [0x10a133e90]
  13  -[NSApplication run] + 594 (AppKit + 551667) [0x7fff9566baf3]
  13  -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346 (AppKit + 593496) [0x7fff95675e58]
  13  _DPSNextEvent + 2249 (AppKit + 597410) [0x7fff95676da2]
  13  AEProcessAppleEvent + 56 (HIToolbox + 265326) [0x7fff8f5cac6e]
  13  aeProcessAppleEvent + 295 (AE + 41155) [0x7fff8d0ef0c3]
  13  dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31 (AE + 41401) [0x7fff8d0ef1b9]
  13  aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531 (AE + 42044) [0x7fff8d0ef43c]
  13  _NSAppleEventManagerGenericHandler + 102 (Foundation + 239241) [0x7fff982b2689]
  13  -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290 (Foundation + 239640) [0x7fff982b2818]
  13  -[CSModelDirector handleAppleEvent:withReplyEvent:] + 53 (FileMaker Pro + 6162133) [0x10a70f6d5]
  13  +[CSModelDirector checkAppInitialized] + 20 (FileMaker Pro + 6161987) [0x10a70f643]
  13  CFMProApp::InitInstance() + 261 (FileMaker Pro + 839861) [0x10a1fc0b5]
  13  DoMiscNotification() + 135 (FileMaker Pro + 839496) [0x10a1fbf48]
  13  FMMiscNotification::DoMiscNotification() + 14 (FileMaker Pro + 2737928) [0x10a3cb708]
  13  FMMiscNotification::DoInternal() + 198 (FileMaker Pro + 2738136) [0x10a3cb7d8]
  13  FMMiscNotification::HTTPS_Post_To_Server(Draco::unistring const&) + 359 (FileMaker Pro + 2739607) [0x10a3cbd97]
  13  ??? (<96906E96-A02A-3A79-BCD1-9F08AD4225F6> + 429159) [0x10df71c67]
  13  ??? (<96906E96-A02A-3A79-BCD1-9F08AD4225F6> + 129630) [0x10df28a5e]
  13  ??? (<96906E96-A02A-3A79-BCD1-9F08AD4225F6> + 152425) [0x10df2e369]
  13  poll + 10 (libsystem_kernel.dylib + 95682) [0x7fff8f9755c2]
*13  hndl_unix_scall64 + 22 (kernel + 2311334) [0xffffff80004344a6]
*13  unix_syscall64 + 662 (kernel + 6599542) [0xffffff800084b376]
*13  poll_nocancel + 880 (kernel + 6217728) [0xffffff80007ee000]
*13  kqueue_scan + 404 (kernel + 5979524) [0xffffff80007b3d84]
*13  thread_block_reason + 175 (kernel + 1315119) [0xffffff800034112f]
*13  ??? (kernel + 1325012) [0xffffff80003437d4]
*13  machine_switch_context + 367 (kernel + 2172719) [0xffffff800041272f]

Configuration information

Tried removing all non-standard fonts and also did a fresh install.

Workaround

Back to vs 13.0.9

Outcomes