AnsweredAssumed Answered

FM Pro Bento crash issue

Question asked by MontgomeryLee on Mar 10, 2014
Latest reply on Mar 11, 2014 by TSGal

Summary

FM Pro Bento crash issue

Product

FileMaker Pro

Version

12 and 13

Operating system version

Mavericks 10.9.2

Description of the issue

Tried first with FM Pro 12 and then the trial version of 13 on a Mac Pro 2 x 3 GHz Quad-Core with 14 GB memory. Using File > Open and then selecting the option to Show > Bento Data Source, or alternatively when the program launches selecting from the Quick Start screen > Convert and Existing File and then choosing Bento Data Source results in the program crashing (no error message). (Trying All Available does not highlight or allow the selection of a Bento database--only Excel, FM Pro, or text).

Repaired permissions, did all maintenance, rebooted, zapped PRAM, but nothing works. FM Pro crashes every single time selecting Bento Data Source.

Steps to reproduce the problem

Select Bento Data Source.

Expected result

Open dialog box displaying Bento files, allowing user selection and conversion.

Actual result

Crash.

Exact text of any error message(s) that appear

None.

Workaround

None.

Outcomes