1 Reply Latest reply on Jan 19, 2012 11:13 AM by TSGal

    FM Server 11 - client no longer responding; connection closed. (51)

    ZoXo

      Summary

      FM Server 11 - client no longer responding; connection closed. (51)

      Product

      FileMaker Server

      Version

      11v3

      Operating system version

      OS X 10.6.8

      Description of the issue

      This has just begun happening with FileMaker Server 11v3.  iMac with OS X 10.6.8.  Apple OS recently added Security Update 2011-006 and since that day I have had extremely inconsistence network performance.  Prior to that there has NEVER been a connection problem.  This spans the initial install of FileMaker Server version 9-11 up to the current version of 11.  I have not updated to v4, nor have I updated the next suggestion by Mac for Java Update 6, as the last Java update caused an issue with the admin console which required a rather convoluted fix.

      Steps to reproduce the problem

      Problem has been ongoing since the update.

      Expected result

      No connection losses, EVER

      Actual result

      Several per day.

      Exact text of any error message(s) that appear

      Client (client name, ip address) no longer responding; connection closed. (51)

      Workaround

      none

        • 1. Re: FM Server 11 - client no longer responding; connection closed. (51)
          TSGal

          ZoXo:

          Thank you for your post, and I apologize for the late reply.

          There have been no problems reported due to any Apple Security Update, and considering the number of FileMaker Server installations on Mac OS X, I seriously doubt this is the issue.

          Is it possible the maximum idle time before disconnecting clients was modified?

          Are all clients experiencing this problem or just a select few?

          On a separate note, I would recommend updating to FileMaker Server 11v4.

          I realize more than two months have passed, so if you have found a resolution, please post here so others can benefit.

          TSGal
          FileMaker, Inc.