AnsweredAssumed Answered

FM server update 14.0v2 BREAKS web server.

Question asked by bobyuen on Jun 29, 2015
Latest reply on Jun 30, 2015 by TSGal


FM server update 14.0v2 BREAKS web server.


FileMaker Server


Operating system version

Windows 2012

Description of the issue

I have a working installation of FM Server

When I apply the update version 14.0v2, it breaks the web server connection.

Two Machine Setup.

Prior to installing the update, I stopped all services as per instructions. I install on the worker machine first, then the master machine.

After both machines have restarted, I log back into the DB server and notice that the Web Server and Web Publishing Engine is "Greyed" out, NO green check mark.

I later find that the update has disconnected the web server configuration connection.

When I try to run the deployment assistant (Step 3) I manually type in the IP address of my web server and click lookup then rescan but nothing happens. I get a little red symbol next to the IP and master machine code.

Nothing happens and I'm stuck. What do I do to fix the problem.

Steps to reproduce the problem

I created a snapshot to roll back prior to applying the update. I retried installing again but the same issue.