AnsweredAssumed Answered

FM11 PRO Unstable, Crashes often.

Question asked by JohnWesterman on Dec 24, 2010
Latest reply on Sep 10, 2011 by eric

Summary

FM11 PRO Unstable, Crashes often.

Product

FileMaker Pro

Version

11.02.22

Operating system version

OS X 10.6.5

Description of the issue

Trying to evaluate the software but I can't seem to keep it running. This has to be something I'm doing as I don't see anything related to the problem I'm experiencing. I experience in two different computers. I have downloaded the dmg file and verified the MD5 using two different browsers. I have unininstalled and re-installed to no avail.

MD5 (fmp_trial_fm_11.0.2.220.dmg) = 274b9272e44f7be56afd06cc135224de

Steps to reproduce the problem

All I have to do is create a new database, enter some data, control-click a field to try to change the properties and the program becomes unstable.

Expected result

Not to crash.

Actual result

Crashes

Exact text of any error message(s) that appear

Spinner and then:

What does all this mean? Can you tell why my installation is crashing?

Process:         FileMaker Pro [27724]
Path:            /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/MacOS/FileMaker Pro
Identifier:      com.filemaker.client.pro
Version:         11.0.2 (11.0.2)
Code Type:       X86 (Native)
Parent Process:  launchd [435]

Date/Time:       2010-12-24 01:58:23.651 -0500
OS Version:      Mac OS X 10.6.5 (10H574)
Report Version:  6

Interval Since Last Report:          1116839 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report:  2546 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      6D2BC3D3-2961-4C90-ADA6-DCABAE89F8C2

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000cccd0020
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Application Specific Information:
objc_msgSend() selector name: release


Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib                    0x98549ed7 objc_msgSend + 23
1   com.apple.Foundation               0x947eba18 __delayedPerformCleanup + 59
2   com.apple.CoreFoundation           0x97609222 CFRunLoopTimerInvalidate + 786
3   com.apple.CoreFoundation           0x975c3e8b __CFRunLoopRun + 9003
4   com.apple.CoreFoundation           0x975c1464 CFRunLoopRunSpecific + 452
5   com.apple.CoreFoundation           0x975c1291 CFRunLoopRunInMode + 97
6   com.apple.HIToolbox                0x9176af9c RunCurrentEventLoopInMode + 392
7   com.apple.HIToolbox                0x9176ad51 ReceiveNextEventCommon + 354
8   com.apple.HIToolbox                0x9176abd6 BlockUntilNextEventMatchingListInMode + 81
9   com.apple.AppKit                   0x961d478d _DPSNextEvent + 847
10  com.apple.AppKit                   0x961d3fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
11  com.apple.AppKit                   0x96196247 -[NSApplication run] + 821
12  com.filemaker.client.pro           0x0002c04d CMacApp_Main + 413
13  com.filemaker.client.pro           0x00160a83 main + 51
14  com.filemaker.client.pro           0x000034c6 start + 54

Thread 1:  Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                  0x904c9982 kevent + 10
1   libSystem.B.dylib                  0x904ca09c _dispatch_mgr_invoke + 215
2   libSystem.B.dylib                  0x904c9559 _dispatch_queue_invoke + 163
3   libSystem.B.dylib                  0x904c92fe _dispatch_worker_thread2 + 240
4   libSystem.B.dylib                  0x904c8d81 _pthread_wqthread + 390
5   libSystem.B.dylib                  0x904c8bc6 start_wqthread + 30

Thread 2:
0   libSystem.B.dylib                  0x904d10a6 __semwait_signal + 10
1   libSystem.B.dylib                  0x904fcee5 nanosleep$UNIX2003 + 188
2   ...filemaker.support.framework     0x027ad7ac Draco::Thread::Sleep(unsigned long) + 172
3   ...filemaker.support.framework     0x027adbac Draco::TimerCheckThread::Main() + 252
4   ...filemaker.support.framework     0x027a9ece Draco::Thread::RunThread() + 46
5   ...filemaker.support.framework     0x027ab198 Draco::Thread::ThreadUnixProc(void*) + 72
6   libSystem.B.dylib                  0x904d085d _pthread_start + 345
7   libSystem.B.dylib                  0x904d06e2 thread_start + 34

Thread 3:
0   libSystem.B.dylib                  0x904d10a6 __semwait_signal + 10
1   libSystem.B.dylib                  0x904d0d62 _pthread_cond_wait + 1191
2   libSystem.B.dylib                  0x904d29f8 pthread_cond_wait$UNIX2003 + 73
3   ...filemaker.support.framework     0x027ac2df Draco::Semaphore::P(Draco::Thread*) + 159
4   ...filemaker.support.framework     0x027acef5 Draco::MsgQ::GetMsg() + 69
5   ...ilemaker.dbengine.framework     0x02927de0 Draco::HBEngine::HBEngineThread::Main() + 128
6   ...filemaker.support.framework     0x027a9ece Draco::Thread::RunThread() + 46
7   ...filemaker.support.framework     0x027ab198 Draco::Thread::ThreadUnixProc(void*) + 72
8   libSystem.B.dylib                  0x904d085d _pthread_start + 345
9   libSystem.B.dylib                  0x904d06e2 thread_start + 34

Thread 4:
0   libSystem.B.dylib                  0x904d10a6 __semwait_signal + 10
1   libSystem.B.dylib                  0x904d0d62 _pthread_cond_wait + 1191
2   libSystem.B.dylib                  0x904d29f8 pthread_cond_wait$UNIX2003 + 73
3   ...filemaker.support.framework     0x027ac2df Draco::Semaphore::P(Draco::Thread*) + 159
4   ...filemaker.support.framework     0x027acef5 Draco::MsgQ::GetMsg() + 69
5   ...ilemaker.dbengine.framework     0x02a27ac7 Draco::DBEngineThread::Main() + 135
6   ...filemaker.support.framework     0x027a9ece Draco::Thread::RunThread() + 46
7   ...filemaker.support.framework     0x027ab198 Draco::Thread::ThreadUnixProc(void*) + 72
8   libSystem.B.dylib                  0x904d085d _pthread_start + 345
9   libSystem.B.dylib                  0x904d06e2 thread_start + 34

Thread 5:
0   libSystem.B.dylib                  0x904d10a6 __semwait_signal + 10
1   libSystem.B.dylib                  0x904d0d62 _pthread_cond_wait + 1191
2   libSystem.B.dylib                  0x904d29f8 pthread_cond_wait$UNIX2003 + 73
3   ...filemaker.support.framework     0x027ac2df Draco::Semaphore::P(Draco::Thread*) + 159
4   ...filemaker.support.framework     0x027acef5 Draco::MsgQ::GetMsg() + 69
5   ...ilemaker.dbengine.framework     0x02a91358 Draco::DBLockContinueThread::Main() + 648
6   ...filemaker.support.framework     0x027a9ece Draco::Thread::RunThread() + 46
7   ...filemaker.support.framework     0x027ab198 Draco::Thread::ThreadUnixProc(void*) + 72
8   libSystem.B.dylib                  0x904d085d _pthread_start + 345
9   libSystem.B.dylib                  0x904d06e2 thread_start + 34

Thread 6:  com.apple.CFSocket.private
0   libSystem.B.dylib                  0x904c20c6 select$DARWIN_EXTSN + 10
1   com.apple.CoreFoundation           0x97601c83 __CFSocketManager + 1091
2   libSystem.B.dylib                  0x904d085d _pthread_start + 345
3   libSystem.B.dylib                  0x904d06e2 thread_start + 34

Thread 7:
0   libSystem.B.dylib                  0x904c8a12 __workq_kernreturn + 10
1   libSystem.B.dylib                  0x904c8fa8 _pthread_wqthread + 941
2   libSystem.B.dylib                  0x904c8bc6 start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x06e4491a  ebx: 0x963fd7d8  ecx: 0x96962f40  edx: 0xcccd0000
  edi: 0x06ec14b0  esi: 0x96962f40  ebp: 0xbfffe568  esp: 0xbfffe528
   ss: 0x00000023  efl: 0x00210202  eip: 0x98549ed7   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
  cr2: 0xcccd0020

Binary Images:
    0x1000 -   0x7f8ff6 +com.filemaker.client.pro 11.0.2 (11.0.2) <89A415FD-0A0C-6494-D03A-AD21D3DD4C52> /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/MacOS/FileMaker Pro
  0xbfd000 -   0xcfcfff +DL81ACE 81.0.6 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81ACE.framework/Versions/A/DL81ACE
  0xd48000 -  0x1278fe7 +DL81AGM 81.0.27 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81AGM.framework/Versions/A/DL81AGM
0x15ab000 -  0x15e9fe7 +DL81ARE 81.0.4 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81ARE.framework/Versions/A/DL81ARE
0x1617000 -  0x163efdd +DL81AXE8SharedExpat 81.0.5 (compatibility 81.0.1) <28CEAC8D-44A3-430B-B57E-7F59C8F8D5B0> /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81AXE8SharedExpat.framework/Versions/A/DL81AXE8SharedExpat
0x1653000 -  0x166cfff +DL81BIB 81.0.4 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81BIB.framework/Versions/A/DL81BIB
0x168c000 -  0x16abfff +DL81BIBUtils 81.0.4 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81BIBUtils.framework/Versions/A/DL81BIBUtils
0x16d0000 -  0x1988fd7 +DL81CoolType 81.0.4 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81CoolType.framework/Versions/A/DL81CoolType
0x1b40000 -  0x1bf7fea +com.datalogics.DL81JP2K 44.0.221 (44.0.221) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81JP2K.framework/Versions/A/DL81JP2K
0x1c27000 -  0x1c8dfc0 +DL81XMP 81.0.7 (compatibility 81.0.1) <7072A484-6C56-4D55-813A-307F34D55D65> /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81XMP.framework/Versions/A/DL81XMP
0x1cb4000 -  0x22d2ff7 +DL81PDFL 81.0.74 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81PDFL.framework/Versions/A/DL81PDFL
0x25f3000 -  0x26f0fef +DLI_PDFL81 81.0.21 (compatibility 81.0.16) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DLI_PDFL81.framework/Versions/A/DLI_PDFL81
0x2724000 -  0x288bff9 +com.filemaker.support.framework FileMaker Support version 11.0.2 (11.0.2) <52FCF9A3-6239-6758-5CB9-5583C27CADA3> /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/Support.framework/Versions/A/Support
0x291f000 -  0x2f55fe6 +com.filemaker.dbengine.framework FileMaker DBEngine version 11.0.2 (11.0.2) <6C585AAD-591E-0EBF-F4BD-140C5F22F003> /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DBEngine.framework/Versions/A/DBEngine
0x3210000 -  0x3488fef +com.filemaker.fmengine.framework FileMaker FMEngine version 11.0.2 (11.0.2) <435EE7D2-73B1-C6CB-0DF3-3BA842EBD776> /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/FMEngine.framework/Versions/A/FMEngine
0x3602000 -  0x37aafff +com.filemaker.omniorb4.framework OmniORB4 version 4.1.3 (4.1.3) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/OmniORB4.framework/Versions/A/OmniORB4
0x3982000 -  0x3abefe3 +com.filemaker.openssl.framework OpenSSL version 0.9.8i (0.9.8i) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/OpenSSL.framework/Versions/A/OpenSSL
0x3b26000 -  0x3b97ff7 +libetpan.13.dylib 15.2.0 (compatibility 15.0.0) <0B8A1B39-2883-CF87-9629-B2220E5FA991> /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/libetpan.13.dylib
0x3bbc000 -  0x3e4effc +libxerces-c-3.0.dylib ??? (???) <4852B70F-946F-0C8F-66D7-C7A02CFAD83F> /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/libxerces-c-3.0.dylib
0x3fdd000 -  0x401dff7  libiodbc.2.dylib 4.18.0 (compatibility 4.0.0) <11BC09C6-77FC-189E-F5C4-9517CCAA35AC> /usr/lib/libiodbc.2.dylib
0x4063000 -  0x4064ff7  com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings

Workaround

I have not found any.

Outcomes