3 Replies Latest reply on Feb 9, 2011 10:35 AM by TSGal

    fm11pro adv missing english extras

    knester

      Summary

      fm11pro adv missing english extras

      Product

      FileMaker Pro

      Version

      11 adv

      Operating system version

      winxp pro sp3 german

      Description of the issue

      after updating my english filemaker pro 10 adv to
      fm11 pro adv the english extras are missing also the
      english documentation.

      What can I do ???

      thanks in Advance

        • 1. Re: fm11pro adv missing english extras
          TSGal

          knester:

          Thank you for you post.

          When FileMaker Pro installs, it looks at the language of the operating system to determine what files to install.  If your machine is set for German OS, then the English Extras will not be installed.  You can either copy the English Extras from the installation CD, or you can uninstall FileMaker Pro 11, change the language of the OS to English, install FileMaker Pro 11, and then change the language of the OS back to German.

          I have sent you a private message.  Please check your Inbox at the top of this page.

          TSGal
          FileMaker, Inc.

          • 2. Re: fm11pro adv missing english extras
            knester

            Thanks TSGal,

            since I have an electronic update I cannot copy the

            English Extras.

            Is there a possibility to get a cd copy for my Serialnumber ??

            or a download of the Extras ?

            By the way: the possibility to swich to US/UK OS

            is disabled on my PC.

            Merry XMAS and a Happy 2011

            Karlheinz

            k.nester@ieee.org

            • 3. Re: fm11pro adv missing english extras
              TSGal

              knester:

              Sorry for the late reply.

              Check your Inbox at the top of this page for further instructions, and I'll make sure the English Extras are sent to you.

              TSGal
              FileMaker, Inc.