2 Replies Latest reply on Aug 4, 2014 3:31 PM by philmodjunk

    FM12 Crashes When MS Word Module Loads

    KevinFlatow

      Summary

      FM12 Crashes When MS Word Module Loads

      Product

      FileMaker Pro

      Version

      12.0 v3

      Operating system version

      windows xp pro 5.1.2600

      Description of the issue

      I have a button that moves data and launches ms word. That button click no longer works and immediately crashes FM.

        • 1. Re: FM12 Crashes When MS Word Module Loads
          TSGal

               Kevin Flatow:

               Thank you for your post.

               Does the crash only occur with this one file?  That is, if you create a new database file, and create a button to launch Microsoft Word application, does it work as expected?  This will let me know if it is file specific or application specific.

               If the same issue occurs, create a new user account, launch FileMaker Pro, create a new file and create a button to launch Microsoft Word.  This will let me know if it is the user account or application.

               Since this worked previously, what has changed in your system environment?

               Any other information you can provide may be helpful.

               TSGal
               FileMaker, Inc.

          • 2. Re: FM12 Crashes When MS Word Module Loads
            philmodjunk

                 What method are you using to launch MS Word?