AnsweredAssumed Answered

FM12 improperly rendering scaled layouts when printed

Question asked by kkondo@carpe-datum.com on Sep 23, 2013
Latest reply on Sep 24, 2013 by kkondo@carpe-datum.com

Summary

FM12 improperly rendering scaled layouts when printed

Product

FileMaker Pro

Version

12v4

Operating system version

MacOS 10.8.5

Description of the issue

When changing the scaling to <100% in Page Setup everything is fine in Preview mode, but when outputting via any printer driver (to PDF, or printer) the scaling is incorrect and objects all creep up.  This has been replicated on multiple machines, multiple Mac OS's, and appears to be exclusive to FIleMaker Pro 12.  This is a serious issue for our 25-year-old plant-wide FileMaker solution with 45 users and over 100 layouts.

Steps to reproduce the problem

This bug is easily replicated: starting with a new file, using the FM square graphical tool - place a square at the top of each page of a two-page-tall layout, change the Page Setup scale to 80% (or any arbitrary REDUCTION in scale).  Preview will look fine, but any attempt to output via a printer driver will move the second square out of proper position.  Further simplifying the layout by removing headers and footers, and/or forcing the page boundaries has no beneficial effect.  Creating a custom page size has no effect.  Selecting other printer drivers, selecting/deselecting "any printer" has no beneficial effect.

Expected result

Scaling should not cause objects to move on a fixed multi-page layout.

Actual result

Objects render at incorrect size.

Exact text of any error message(s) that appear

n/a

Configuration information

n/a

Workaround

none

page_scaling_print.png

Outcomes