Summary
FM12A printout is blank
Product
FileMaker Pro
Version
12.0Av4
Operating system version
Win XP
Description of the issue
The layout with a large picture in the background, with foreground's field will show in preview mode and print out totally blank, get rid of the JPG or PNG and fields print as they should.
All object are set to print.
Steps to reproduce the problem
Create a new layout, import a large 8-1/2x11 (resize) PNG or JPG (that was created from a PDF Form, save as picture.)
set it as background, add some fields.
preview
I also try editing the JPG or PNG with Corel Photo or the Windows Editor to make the original from another source, same result. Just in case that the image created by Adobe was the issue.
Object are within the print area.
Expected result
Print picture and field
Actual result
print and preview is blank
Exact text of any error message(s) that appear
Sometime when switch from browse, layout and preview mode, Win XP FM12A crash: error C++ .... window don't give me more sometime information
Configuration information
Win XP SP3 FM12Av4
the funny thing is that I use Win7 and I'm the only one in the office with Win7, and I don't have any issue with the printout, the problem was detected on 3 WinXP stations.
Workaround
beside creating the background form with FM object from scratch instead of having a background image... I haven't found one
Do you have a header layout part?
Does the background image touch or cross the boundary between header and body layout parts?