3 Replies Latest reply on Feb 15, 2011 8:55 AM by TSGal

    FMP 11 Mac crashes unexpectly

    jan_1

      Summary

      FMP 11 Mac crashes unexpectly

      Description of the issue

      FileMaker Product(s) involved11.0.1 (11.0.1) Operating System(s) involvedMac OS X 10.6.3 (10D573)Detailed description of the issueWhole FM application quits unexpectly. Might be related to a previous manual print job.Exact steps to reproduce the issueNot reproducible as of now.Any additional configuration information/troubleshooting that is relevant to the issueThis is a fresh OS installation and a new user account, system is up to date. Printer is an HP LaserJet (PS) with an OS-X provided driver via HP JetDirect. Bug report (fould no way to attach it as a file):  Process:         FileMaker Pro [157]Path:            /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/MacOS/FileMaker ProIdentifier:      com.filemaker.client.proVersion:         11.0.1 (11.0.1)Code Type:       X86 (Native)Parent Process:  launchd [116]Date/Time:       2010-04-28 18:23:15.616 +0200OS Version:      Mac OS X 10.6.3 (10D573)Report Version:  6Exception Type:  EXC_BREAKPOINT (SIGTRAP)Exception Codes: 0x0000000000000002, 0x0000000000000000Crashed Thread:  0  Dispatch queue: com.apple.main-threadThread 0 Crashed:  Dispatch queue: com.apple.main-thread0   com.apple.CoreFoundation          0x9150c6cc __CFTypeCollectionRelease + 1721   com.apple.CoreFoundation          0x9151b422 __CFArrayReleaseValues + 4342   com.apple.CoreFoundation          0x914f0ea1 _CFRelease + 3533   com.apple.CoreFoundation          0x9151d97d _CFAutoreleasePoolPop + 2534   com.apple.Foundation              0x90006dda NSPopAutoreleasePool + 765   com.apple.Foundation              0x90044700 postQueueNotifications + 5296   com.apple.CoreFoundation          0x915642e2 __CFRunLoopDoObservers + 11867   com.apple.CoreFoundation          0x91520c72 __CFRunLoopRun + 11548   com.apple.CoreFoundation          0x915200f4 CFRunLoopRunSpecific + 4529   com.apple.CoreFoundation          0x9151ff21 CFRunLoopRunInMode + 9710  com.apple.HIToolbox               0x91b9f0fc RunCurrentEventLoopInMode + 39211  com.apple.HIToolbox               0x91b9eeb1 ReceiveNextEventCommon + 35412  com.apple.HIToolbox               0x91b9ed36 BlockUntilNextEventMatchingListInMode + 8113  com.apple.AppKit                  0x977e9135 _DPSNextEvent + 84714  com.apple.AppKit                  0x977e8976 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 15615  com.apple.AppKit                  0x977aabef -[NSApplication run] + 82116  com.filemaker.client.pro          0x0002c10d CMacApp_Main + 41317  com.filemaker.client.pro          0x00160dd3 main + 5118  com.filemaker.client.pro          0x00003586 start + 54Thread 1:  Dispatch queue: com.apple.libdispatch-manager0   libSystem.B.dylib                 0x9460fb42 kevent + 101   libSystem.B.dylib                 0x9461025c _dispatch_mgr_invoke + 2152   libSystem.B.dylib                 0x9460f719 _dispatch_queue_invoke + 1633   libSystem.B.dylib                 0x9460f4be _dispatch_worker_thread2 + 2404   libSystem.B.dylib                 0x9460ef41 _pthread_wqthread + 3905   libSystem.B.dylib                 0x9460ed86 start_wqthread + 30Thread 2:0   libSystem.B.dylib                 0x94617262 __semwait_signal + 101   libSystem.B.dylib                 0x94642e44 nanosleep$UNIX2003 + 1882   ...filemaker.support.framework    0x027ad9dc Draco::Thread::Sleep(unsigned long) + 1723   ...filemaker.support.framework    0x027adddc Draco::TimerCheckThread::Main() + 2524   ...filemaker.support.framework    0x027aa0fe Draco::Thread::RunThread() + 465   ...filemaker.support.framework    0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 726   libSystem.B.dylib                 0x94616a19 _pthread_start + 3457   libSystem.B.dylib                 0x9461689e thread_start + 34Thread 3:0   libSystem.B.dylib                 0x94617262 __semwait_signal + 101   libSystem.B.dylib                 0x94616f1e _pthread_cond_wait + 11912   libSystem.B.dylib                 0x94618bb8 pthread_cond_wait$UNIX2003 + 733   ...filemaker.support.framework    0x027ac50f Draco::Semaphore::P(Draco::Thread*) + 1594   ...filemaker.support.framework    0x027ad125 Draco::MsgQ::GetMsg() + 695   ...ilemaker.dbengine.framework    0x02928b90 Draco::HBEngine::HBEngineThread::Main() + 1286   ...filemaker.support.framework    0x027aa0fe Draco::Thread::RunThread() + 467   ...filemaker.support.framework    0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 728   libSystem.B.dylib                 0x94616a19 _pthread_start + 3459   libSystem.B.dylib                 0x9461689e thread_start + 34Thread 4:0   libSystem.B.dylib                 0x94617262 __semwait_signal + 101   libSystem.B.dylib                 0x94616f1e _pthread_cond_wait + 11912   libSystem.B.dylib                 0x94618bb8 pthread_cond_wait$UNIX2003 + 733   ...filemaker.support.framework    0x027ac50f Draco::Semaphore::P(Draco::Thread*) + 1594   ...filemaker.support.framework    0x027ad125 Draco::MsgQ::GetMsg() + 695   ...ilemaker.dbengine.framework    0x02a20fc7 Draco::DBEngineThread::Main() + 1356   ...filemaker.support.framework    0x027aa0fe Draco::Thread::RunThread() + 467   ...filemaker.support.framework    0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 728   libSystem.B.dylib                 0x94616a19 _pthread_start + 3459   libSystem.B.dylib                 0x9461689e thread_start + 34Thread 5:0   libSystem.B.dylib                 0x94617262 __semwait_signal + 101   libSystem.B.dylib                 0x94616f1e _pthread_cond_wait + 11912   libSystem.B.dylib                 0x94618bb8 pthread_cond_wait$UNIX2003 + 733   ...filemaker.support.framework    0x027ac50f Draco::Semaphore::P(Draco::Thread*) + 1594   ...filemaker.support.framework    0x027ad125 Draco::MsgQ::GetMsg() + 695   ...ilemaker.dbengine.framework    0x02a8a3a8 Draco::DBLockContinueThread::Main() + 6486   ...filemaker.support.framework    0x027aa0fe Draco::Thread::RunThread() + 467   ...filemaker.support.framework    0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 728   libSystem.B.dylib                 0x94616a19 _pthread_start + 3459   libSystem.B.dylib                 0x9461689e thread_start + 34Thread 6:0   libSystem.B.dylib                 0x94608286 select$DARWIN_EXTSN + 101   ...ilemaker.omniorb4.framework    0x03755962 omni::SocketCollection::Select() + 5442   ...ilemaker.omniorb4.framework    0x0375fc82 omni::tcpEndpoint::AcceptAndMonitor(void (*)(void*, omni::giopConnection*), void*) + 1363   ...ilemaker.omniorb4.framework    0x036c43ff omni::giopRendezvouser::execute() + 1594   ...ilemaker.omniorb4.framework    0x036d5f28 omniAsyncWorker::real_run() + 3345   ...ilemaker.dbengine.framework    0x02972146 threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 226   ...ilemaker.omniorb4.framework    0x036d6134 omniAsyncWorker::run(void*) + 507   ...ilemaker.omniorb4.framework    0x0374ed0e omni_thread_wrapper + 1608   libSystem.B.dylib                 0x94616a19 _pthread_start + 3459   libSystem.B.dylib                 0x9461689e thread_start + 34Thread 7:0   libSystem.B.dylib                 0x945e92fa mach_msg_trap + 101   libSystem.B.dylib                 0x945e9a67 mach_msg + 682   com.apple.CoreFoundation          0x9152100f __CFRunLoopRun + 20793   com.apple.CoreFoundation          0x915200f4 CFRunLoopRunSpecific + 4524   com.apple.CoreFoundation          0x91526034 CFRunLoopRun + 845   ...filemaker.support.framework    0x027a93f2 Draco::RunLoopThread::Main() + 1626   ...filemaker.support.framework    0x027aa0fe Draco::Thread::RunThread() + 467   ...filemaker.support.framework    0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 728   libSystem.B.dylib                 0x94616a19 _pthread_start + 3459   libSystem.B.dylib                 0x9461689e thread_start + 34Thread 8:0   libSystem.B.dylib                 0x94608286 select$DARWIN_EXTSN + 101   com.apple.CoreFoundation          0x9156082d __CFSocketManager + 10852   libSystem.B.dylib                 0x94616a19 _pthread_start + 3453   libSystem.B.dylib                 0x9461689e thread_start + 34Thread 9:0   libSystem.B.dylib                 0x94617262 __semwait_signal + 101   libSystem.B.dylib                 0x94616f1e _pthread_cond_wait + 11912   libSystem.B.dylib                 0x94616a71 pthread_cond_timedwait$UNIX2003 + 723   ...ilemaker.omniorb4.framework    0x0374dff5 omni_condition::timedwait(unsigned long, unsigned long) + 634   ...ilemaker.omniorb4.framework    0x036cad43 omni::Scavenger::execute() + 1795   ...ilemaker.omniorb4.framework    0x036d5f28 omniAsyncWorker::real_run() + 3346   ...ilemaker.dbengine.framework    0x02972146 threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 227   ...ilemaker.omniorb4.framework    0x036d6134 omniAsyncWorker::run(void*) + 508   ...ilemaker.omniorb4.framework    0x0374ed0e omni_thread_wrapper + 1609   libSystem.B.dylib                 0x94616a19 _pthread_start + 34510  libSystem.B.dylib                 0x9461689e thread_start + 34Thread 10:0   libSystem.B.dylib                 0x9460ebd2 __workq_kernreturn + 101   libSystem.B.dylib                 0x9460f168 _pthread_wqthread + 9412   libSystem.B.dylib                 0x9460ed86 start_wqthread + 30Thread 0 crashed with X86 Thread State (32-bit):  eax: 0x00000000  ebx: 0x9150c634  ecx: 0xa0232b80  edx: 0xa0245ee0  edi: 0xa0245ee0  esi: 0x00000000  ebp: 0xbfffe218  esp: 0xbfffe1f0   ss: 0x0000001f  efl: 0x00200246  eip: 0x9150c6cc   cs: 0x00000017   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037  cr2: 0x2736c9e0Binary Images:    0x1000 -   0x7f8ff6 +com.filemaker.client.pro 11.0.1 (11.0.1)  /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/MacOS/FileMaker Pro  0xbfd000 -   0xcfcfff +DL81ACE 81.0.6 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81ACE.framework/Versions/A/DL81ACE  0xd48000 -  0x1278fe7 +DL81AGM 81.0.27 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81AGM.framework/Versions/A/DL81AGM 0x15ab000 -  0x15e9fe7 +DL81ARE 81.0.4 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81ARE.framework/Versions/A/DL81ARE 0x1617000 -  0x163efdd +DL81AXE8SharedExpat 81.0.5 (compatibility 81.0.1)  /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81AXE8SharedExpat.framework/Versions/A/DL81AXE8SharedExpat 0x1653000 -  0x166cfff +DL81BIB 81.0.4 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81BIB.framework/Versions/A/DL81BIB 0x168c000 -  0x16abfff +DL81BIBUtils 81.0.4 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81BIBUtils.framework/Versions/A/DL81BIBUtils 0x16d0000 -  0x1988fd7 +DL81CoolType 81.0.4 (compatibility 81.0.1) /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81CoolType.framework/Versions/A/DL81CoolType 0x1b40000 -  0x1bf7fea +com.datalogics.DL81JP2K 44.0.221 (44.0.221)  /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Frameworks/DL81JP2K.framework/Versions/A/DL81JP2K 0x1c27000 -  0x1c8dfc0 +DL81XMP 81.0.7 (compatibility 81.0.1)  /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents... too many characters, please contact me for full version.   

        • 1. Re: FMP 11 Mac crashes unexpectly
          TSGal

          jan:

           

          Thank you for your post.

           

          There have been a few occurrences reported of random crashing with FileMaker Pro 11, and our Development and Testing departments have been requesting us to obtain the full crash report from users.  I have sent you a private message (top of this page - right side - envelope icon just beneath the blue horizontal bar) with instructions where to send the file.

           

          TSGal

          FileMaker, Inc.

          • 2. Re: FMP 11 Mac crashes unexpectly
            Antonix

            I have had a similar issues with apparently random crashes with FMP 11 on Mac OS X 10.6.4  This did not happen when I was running FMP as a simple database but since I added relational functions. 

            • 3. Re: FMP 11 Mac crashes unexpectly
              TSGal

              Antonix:

              Thank you for your post.

              What "relational functions" did you add?  Is there anything in the crash report that indicates the problem?  What were you doing at the time when the crash occurred?

              TSGal
              FileMaker, Inc.