6 Replies Latest reply on Jun 19, 2013 1:22 AM by tomasd

    FMP12 crashes when using Save as PDF in script

    el_pablo_1

      Summary

      FMP12 crashes when using Save as PDF in script

      Product

      FileMaker Pro

      Version

      12 and 12 Advanced

      Operating system version

      Windows 7

      Description of the issue

      When running a script that saves multiple layouts into a single PDF using script step "Save as PDF", FMP12 crashes. It occurs on some of the records not all and only on two different layouts.

      Steps to reproduce the problem

      Multiple goto layouts
      Multiple save as PDF with a given filename and merge property.

      Expected result

      Everything goes well and a PDF with multiple pages is created.

      Actual result

      Using application AppCrashView, this is what comes out of the Windows' .wer file concerning Filemaker crash.

      ******** EXTRACT 1 ********

      Version=1
      EventType=APPCRASH
      EventTime=130148718007012244
      ReportType=2
      Consent=1
      UploadTime=130148718048722984
      ReportIdentifier=066d309d-cd85-11e2-8132-00155d182501
      IntegratorReportIdentifier=066d309c-cd85-11e2-8132-00155d182501
      WOW64=1
      Response.BucketId=3629373568
      Response.BucketTable=1
      Response.type=4
      Sig[0].Name=Application Name
      Sig[0].Value=FileMaker Pro Advanced.exe
      Sig[1].Name=Application Version
      Sig[1].Value=12.0.4.403
      Sig[2].Name=Application Timestamp
      Sig[2].Value=514b6292
      Sig[3].Name=Fault Module Name
      Sig[3].Value=DLI_PDFL91.dll
      Sig[4].Name=Fault Module Version
      Sig[4].Value=9.1.0.34
      Sig[5].Name=Fault Module Timestamp
      Sig[5].Value=511be421
      Sig[6].Name=Exception Code
      Sig[6].Value=c0000005
      Sig[7].Name=Exception Offset
      Sig[7].Value=0008697a
      DynamicSig[1].Name=OS Version
      DynamicSig[1].Value=6.1.7601.2.1.0.16.7
      DynamicSig[2].Name=Locale ID
      DynamicSig[2].Value=3084
      DynamicSig[22].Name=Additional Information 1
      DynamicSig[22].Value=0a9e
      DynamicSig[23].Name=Additional Information 2
      DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
      DynamicSig[24].Name=Additional Information 3
      DynamicSig[24].Value=0a9e
      DynamicSig[25].Name=Additional Information 4
      DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
      UI[2]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\FileMaker Pro Advanced.exe
      UI[3]=FileMaker Pro Advanced has stopped working
      UI[4]=Windows can check online for a solution to the problem.
      UI[5]=Check online for a solution and close the program
      UI[6]=Check online for a solution later and close the program
      UI[7]=Close the program
      LoadedModule[0]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\FileMaker Pro Advanced.exe
      LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
      LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
      LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
      LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\gdiplus.dll
      LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
      LoadedModule[6]=C:\Windows\syswow64\USER32.dll
      LoadedModule[7]=C:\Windows\syswow64\GDI32.dll
      LoadedModule[8]=C:\Windows\syswow64\LPK.dll
      LoadedModule[9]=C:\Windows\syswow64\USP10.dll
      LoadedModule[10]=C:\Windows\syswow64\ADVAPI32.dll
      LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
      LoadedModule[12]=C:\Windows\syswow64\RPCRT4.dll
      LoadedModule[13]=C:\Windows\syswow64\SspiCli.dll
      LoadedModule[14]=C:\Windows\syswow64\CRYPTBASE.dll
      LoadedModule[15]=C:\Windows\syswow64\ole32.dll
      LoadedModule[16]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
      LoadedModule[17]=C:\Windows\syswow64\SHLWAPI.dll
      LoadedModule[18]=C:\Windows\system32\TAPI32.dll
      LoadedModule[19]=C:\Windows\syswow64\IMM32.dll
      LoadedModule[20]=C:\Windows\syswow64\MSCTF.dll
      LoadedModule[21]=C:\Windows\syswow64\WLDAP32.dll
      LoadedModule[22]=C:\Windows\system32\Secur32.dll
      LoadedModule[23]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\xerces-c_3_0.dll
      LoadedModule[24]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
      LoadedModule[25]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\Xalan-C_1_11.dll
      LoadedModule[26]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\XalanMessages_1_11.dll
      LoadedModule[27]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll
      LoadedModule[28]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91PDFL.dll
      LoadedModule[29]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91AdobeXMP.dll
      LoadedModule[30]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91JP2KLib.dll
      LoadedModule[31]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91BIB.dll
      LoadedModule[32]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91BIBUtils.dll
      LoadedModule[33]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91ACE.dll
      LoadedModule[34]=C:\Windows\syswow64\SHELL32.dll
      LoadedModule[35]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91AGM.dll
      LoadedModule[36]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91CoolType.dll
      LoadedModule[37]=C:\Windows\system32\MPR.dll
      LoadedModule[38]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91AXE8SharedExpat.dll
      LoadedModule[39]=C:\Windows\system32\WINSPOOL.DRV
      LoadedModule[40]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DLI_PDFL91.dll
      LoadedModule[41]=C:\Windows\system32\UxTheme.dll
      LoadedModule[42]=C:\Windows\system32\WTSAPI32.dll
      LoadedModule[43]=C:\Windows\syswow64\PSAPI.DLL
      LoadedModule[44]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\PROOFREADER.dll
      LoadedModule[45]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\XGrfx.dll
      LoadedModule[46]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\Support.dll
      LoadedModule[47]=C:\Windows\system32\NETAPI32.dll
      LoadedModule[48]=C:\Windows\system32\netutils.dll
      LoadedModule[49]=C:\Windows\system32\srvcli.dll
      LoadedModule[50]=C:\Windows\system32\wkscli.dll
      LoadedModule[51]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\LIBEAY32.dll
      LoadedModule[52]=C:\Windows\syswow64\WS2_32.dll
      LoadedModule[53]=C:\Windows\syswow64\NSI.dll
      LoadedModule[54]=C:\Windows\system32\dbghelp.dll
      LoadedModule[55]=C:\Windows\system32\WINHTTP.dll
      LoadedModule[56]=C:\Windows\system32\webio.dll
      LoadedModule[57]=C:\Windows\syswow64\CRYPT32.dll
      LoadedModule[58]=C:\Windows\syswow64\MSASN1.dll
      LoadedModule[59]=C:\Windows\system32\IPHLPAPI.DLL
      LoadedModule[60]=C:\Windows\system32\WINNSI.DLL
      LoadedModule[61]=C:\Windows\syswow64\OLEAUT32.dll
      LoadedModule[62]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\XCore.dll
      LoadedModule[63]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DBEngine.dll
      LoadedModule[64]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\openssl.dll
      LoadedModule[65]=C:\Windows\system32\WSOCK32.dll
      LoadedModule[66]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\SSLEAY32.dll
      LoadedModule[67]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\omniORB4.dll
      LoadedModule[68]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\OmniThread.dll
      LoadedModule[69]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\omniDynamic4.dll
      LoadedModule[70]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\libcurl.dll
      LoadedModule[71]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\zlib1.dll
      LoadedModule[72]=C:\Windows\system32\ODBC32.dll
      LoadedModule[73]=C:\Windows\WinSxS\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_dcc7eae99ad0d9cf\mfc90u.dll
      LoadedModule[74]=C:\Windows\system32\MSIMG32.dll
      LoadedModule[75]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\MFCX.dll
      LoadedModule[76]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\ToolkitPro1122vc90U.dll
      LoadedModule[77]=C:\Windows\system32\WINMM.dll
      LoadedModule[78]=C:\Windows\syswow64\imagehlp.dll
      LoadedModule[79]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\FMOLE.dll
      LoadedModule[80]=C:\Windows\syswow64\COMDLG32.dll
      LoadedModule[81]=C:\Windows\system32\oledlg.dll
      LoadedModule[82]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\FMEngine.dll
      LoadedModule[83]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\libetpan.dll
      LoadedModule[84]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\libsasl.dll
      LoadedModule[85]=C:\Windows\system32\VERSION.dll
      LoadedModule[86]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\NSViews.dll
      LoadedModule[87]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\ViewSystem.dll
      LoadedModule[88]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\SkiaDLL.dll
      LoadedModule[89]=C:\Windows\system32\d3d9.dll
      LoadedModule[90]=C:\Windows\system32\d3d8thk.dll
      LoadedModule[91]=C:\Windows\system32\dwmapi.dll
      LoadedModule[92]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\XText.dll
      LoadedModule[93]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\XFC.dll
      LoadedModule[94]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\XDraw.dll
      LoadedModule[95]=C:\Windows\syswow64\WININET.dll
      LoadedModule[96]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
      LoadedModule[97]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
      LoadedModule[98]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
      LoadedModule[99]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
      LoadedModule[100]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
      LoadedModule[101]=C:\Windows\syswow64\normaliz.DLL
      LoadedModule[102]=C:\Windows\syswow64\iertutil.dll
      LoadedModule[103]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\chartdir50.dll
      LoadedModule[104]=C:\Windows\system32\odbcint.dll
      LoadedModule[105]=C:\Windows\WinSxS\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.1_none_da4695fc507e16e1\MFC90ENU.DLL
      LoadedModule[106]=C:\Windows\system32\WINSTA.dll
      LoadedModule[107]=C:\Windows\syswow64\CLBCatQ.DLL
      LoadedModule[108]=C:\Windows\system32\mlang.dll
      LoadedModule[109]=C:\Windows\system32\credssp.dll
      LoadedModule[110]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\Extensions\English\FMRsrc.DLL
      LoadedModule[111]=C:\Windows\system32\MMDevAPI.DLL
      LoadedModule[112]=C:\Windows\system32\PROPSYS.dll
      LoadedModule[113]=C:\Windows\syswow64\SETUPAPI.dll
      LoadedModule[114]=C:\Windows\syswow64\CFGMGR32.dll
      LoadedModule[115]=C:\Windows\syswow64\DEVOBJ.dll
      LoadedModule[116]=C:\Windows\system32\rdpendp.dll
      LoadedModule[117]=C:\Windows\system32\MSACM32.dll
      LoadedModule[118]=C:\Windows\system32\slc.dll
      LoadedModule[119]=C:\Windows\system32\wdmaud.drv
      LoadedModule[120]=C:\Windows\system32\ksuser.dll
      LoadedModule[121]=C:\Windows\system32\AVRT.dll
      LoadedModule[122]=C:\Windows\system32\AUDIOSES.DLL
      LoadedModule[123]=C:\Windows\system32\msacm32.drv
      LoadedModule[124]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\Extensions\Web Support\Resources\fmlang\English.dll
      LoadedModule[125]=C:\Windows\system32\profapi.dll
      LoadedModule[126]=C:\Windows\system32\CRYPTSP.dll
      LoadedModule[127]=C:\Windows\system32\rsaenh.dll
      LoadedModule[128]=C:\Windows\system32\RpcRtRemote.dll
      LoadedModule[129]=C:\Windows\system32\SXS.DLL
      LoadedModule[130]=C:\Windows\system32\UIAutomationCore.dll
      LoadedModule[131]=C:\Windows\system32\OLEACC.dll
      LoadedModule[132]=C:\Windows\system32\mswsock.dll
      LoadedModule[133]=C:\Windows\System32\wshtcpip.dll
      LoadedModule[134]=C:\Windows\System32\wship6.dll
      LoadedModule[135]=C:\Program Files (x86)\Common Files\Entrust\ESP\eedftcsp.dll
      LoadedModule[136]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll
      LoadedModule[137]=C:\Windows\system32\EELOG.DLL
      LoadedModule[138]=C:\Windows\system32\dhcpcsvc6.DLL
      LoadedModule[139]=C:\Windows\system32\dhcpcsvc.DLL
      LoadedModule[140]=C:\Windows\system32\DNSAPI.dll
      LoadedModule[141]=C:\Windows\system32\rasadhlp.dll
      LoadedModule[142]=C:\Windows\System32\fwpuclnt.dll
      LoadedModule[143]=C:\Windows\system32\wbem\wbemprox.dll
      LoadedModule[144]=C:\Windows\system32\wbemcomn.dll
      LoadedModule[145]=C:\Windows\system32\wbem\wbemsvc.dll
      LoadedModule[146]=C:\Windows\system32\wbem\fastprox.dll
      LoadedModule[147]=C:\Windows\system32\NTDSAPI.dll
      LoadedModule[148]=C:\Windows\system32\windowscodecs.dll
      LoadedModule[149]=C:\Windows\system32\apphelp.dll
      LoadedModule[150]=C:\Windows\system32\NetworkExplorer.dll
      LoadedModule[151]=C:\Users\nbourre\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
      LoadedModule[152]=C:\Windows\system32\EhStorShell.dll
      LoadedModule[153]=C:\Windows\system32\ntshrui.dll
      LoadedModule[154]=C:\Windows\system32\cscapi.dll
      LoadedModule[155]=C:\Windows\System32\StructuredQuery.dll
      LoadedModule[156]=C:\Windows\SysWOW64\actxprxy.dll
      LoadedModule[157]=C:\Program Files (x86)\Internet Explorer\ieproxy.dll
      LoadedModule[158]=C:\Windows\SysWOW64\thumbcache.dll
      LoadedModule[159]=C:\Windows\system32\SHDOCVW.dll
      LoadedModule[160]=C:\Windows\system32\ieframe.DLL
      LoadedModule[161]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
      LoadedModule[162]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
      LoadedModule[163]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
      LoadedModule[164]=C:\Windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
      LoadedModule[165]=C:\Windows\system32\SearchFolder.dll
      LoadedModule[166]=C:\Windows\system32\LINKINFO.dll
      LoadedModule[167]=C:\Windows\syswow64\urlmon.dll
      LoadedModule[168]=C:\Windows\system32\ntmarta.dll
      LoadedModule[169]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\icucnv36.dll
      LoadedModule[170]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\icudt36.dll
      LoadedModule[171]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91ARE.dll
      LoadedModule[172]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91PDFPort.dll
      State[0].Key=Transport.DoneStage1
      State[0].Value=1
      State[1].Key=DataRequest
      State[1].Value=Bucket=-665593728/nBucketTable=1/nResponse=1/n
      FriendlyEventName=Stopped working
      ConsentKey=APPCRASH
      AppName=FileMaker Pro Advanced
      AppPath=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\FileMaker Pro Advanced.exe

      ********* EXTRACT 2 ******
      Version=1
      EventType=APPCRASH
      EventTime=130148725069956082
      ReportType=2
      Consent=1
      ReportIdentifier=ab67ab8b-cd86-11e2-8132-00155d182501
      IntegratorReportIdentifier=ab67ab8a-cd86-11e2-8132-00155d182501
      WOW64=1
      Response.type=4
      Sig[0].Name=Application Name
      Sig[0].Value=FileMaker Pro Advanced.exe
      Sig[1].Name=Application Version
      Sig[1].Value=12.0.4.403
      Sig[2].Name=Application Timestamp
      Sig[2].Value=514b6292
      Sig[3].Name=Fault Module Name
      Sig[3].Value=ntdll.dll
      Sig[4].Name=Fault Module Version
      Sig[4].Value=6.1.7601.17725
      Sig[5].Name=Fault Module Timestamp
      Sig[5].Value=4ec49b8f
      Sig[6].Name=Exception Code
      Sig[6].Value=c0150010
      Sig[7].Name=Exception Offset
      Sig[7].Value=000847db
      DynamicSig[1].Name=OS Version
      DynamicSig[1].Value=6.1.7601.2.1.0.16.7
      DynamicSig[2].Name=Locale ID
      DynamicSig[2].Value=3084
      DynamicSig[22].Name=Additional Information 1
      DynamicSig[22].Value=60e0
      DynamicSig[23].Name=Additional Information 2
      DynamicSig[23].Value=60e0e94b220fa8ded52b12abf8c6325e
      DynamicSig[24].Name=Additional Information 3
      DynamicSig[24].Value=a33e
      DynamicSig[25].Name=Additional Information 4
      DynamicSig[25].Value=a33e670e8e47f0631aeb5c0d4bc00f6a
      UI[2]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\FileMaker Pro Advanced.exe
      UI[3]=FileMaker Pro Advanced has stopped working
      UI[4]=Windows can check online for a solution to the problem.
      UI[5]=Check online for a solution and close the program
      UI[6]=Check online for a solution later and close the program
      UI[7]=Close the program
      LoadedModule[0]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\FileMaker Pro Advanced.exe
      LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
      LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
      LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
      LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\gdiplus.dll
      LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
      LoadedModule[6]=C:\Windows\syswow64\USER32.dll
      LoadedModule[7]=C:\Windows\syswow64\GDI32.dll
      LoadedModule[8]=C:\Windows\syswow64\LPK.dll
      LoadedModule[9]=C:\Windows\syswow64\USP10.dll
      LoadedModule[10]=C:\Windows\syswow64\ADVAPI32.dll
      LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
      LoadedModule[12]=C:\Windows\syswow64\RPCRT4.dll
      LoadedModule[13]=C:\Windows\syswow64\SspiCli.dll
      LoadedModule[14]=C:\Windows\syswow64\CRYPTBASE.dll
      LoadedModule[15]=C:\Windows\syswow64\ole32.dll
      LoadedModule[16]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
      LoadedModule[17]=C:\Windows\syswow64\SHLWAPI.dll
      LoadedModule[18]=C:\Windows\system32\TAPI32.dll
      LoadedModule[19]=C:\Windows\syswow64\IMM32.dll
      LoadedModule[20]=C:\Windows\syswow64\MSCTF.dll
      LoadedModule[21]=C:\Windows\syswow64\WLDAP32.dll
      LoadedModule[22]=C:\Windows\system32\Secur32.dll
      LoadedModule[23]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\xerces-c_3_0.dll
      LoadedModule[24]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
      LoadedModule[25]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\Xalan-C_1_11.dll
      LoadedModule[26]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\XalanMessages_1_11.dll
      LoadedModule[27]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll
      LoadedModule[28]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91PDFL.dll
      LoadedModule[29]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91AdobeXMP.dll
      LoadedModule[30]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91JP2KLib.dll
      LoadedModule[31]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91BIB.dll
      LoadedModule[32]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91BIBUtils.dll
      LoadedModule[33]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91ACE.dll
      LoadedModule[34]=C:\Windows\syswow64\SHELL32.dll
      LoadedModule[35]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91AGM.dll
      LoadedModule[36]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91CoolType.dll
      LoadedModule[37]=C:\Windows\system32\MPR.dll
      LoadedModule[38]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91AXE8SharedExpat.dll
      LoadedModule[39]=C:\Windows\system32\WINSPOOL.DRV
      LoadedModule[40]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DLI_PDFL91.dll
      LoadedModule[41]=C:\Windows\system32\UxTheme.dll
      LoadedModule[42]=C:\Windows\system32\WTSAPI32.dll
      LoadedModule[43]=C:\Windows\syswow64\PSAPI.DLL
      LoadedModule[44]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\PROOFREADER.dll
      LoadedModule[45]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\XGrfx.dll
      LoadedModule[46]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\Support.dll
      LoadedModule[47]=C:\Windows\system32\NETAPI32.dll
      LoadedModule[48]=C:\Windows\system32\netutils.dll
      LoadedModule[49]=C:\Windows\system32\srvcli.dll
      LoadedModule[50]=C:\Windows\system32\wkscli.dll
      LoadedModule[51]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\LIBEAY32.dll
      LoadedModule[52]=C:\Windows\syswow64\WS2_32.dll
      LoadedModule[53]=C:\Windows\syswow64\NSI.dll
      LoadedModule[54]=C:\Windows\system32\dbghelp.dll
      LoadedModule[55]=C:\Windows\system32\WINHTTP.dll
      LoadedModule[56]=C:\Windows\system32\webio.dll
      LoadedModule[57]=C:\Windows\syswow64\CRYPT32.dll
      LoadedModule[58]=C:\Windows\syswow64\MSASN1.dll
      LoadedModule[59]=C:\Windows\system32\IPHLPAPI.DLL
      LoadedModule[60]=C:\Windows\system32\WINNSI.DLL
      LoadedModule[61]=C:\Windows\syswow64\OLEAUT32.dll
      LoadedModule[62]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\XCore.dll
      LoadedModule[63]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DBEngine.dll
      LoadedModule[64]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\openssl.dll
      LoadedModule[65]=C:\Windows\system32\WSOCK32.dll
      LoadedModule[66]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\SSLEAY32.dll
      LoadedModule[67]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\omniORB4.dll
      LoadedModule[68]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\OmniThread.dll
      LoadedModule[69]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\omniDynamic4.dll
      LoadedModule[70]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\libcurl.dll
      LoadedModule[71]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\zlib1.dll
      LoadedModule[72]=C:\Windows\system32\ODBC32.dll
      LoadedModule[73]=C:\Windows\WinSxS\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_dcc7eae99ad0d9cf\mfc90u.dll
      LoadedModule[74]=C:\Windows\system32\MSIMG32.dll
      LoadedModule[75]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\MFCX.dll
      LoadedModule[76]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\ToolkitPro1122vc90U.dll
      LoadedModule[77]=C:\Windows\system32\WINMM.dll
      LoadedModule[78]=C:\Windows\syswow64\imagehlp.dll
      LoadedModule[79]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\FMOLE.dll
      LoadedModule[80]=C:\Windows\syswow64\COMDLG32.dll
      LoadedModule[81]=C:\Windows\system32\oledlg.dll
      LoadedModule[82]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\FMEngine.dll
      LoadedModule[83]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\libetpan.dll
      LoadedModule[84]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\libsasl.dll
      LoadedModule[85]=C:\Windows\system32\VERSION.dll
      LoadedModule[86]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\NSViews.dll
      LoadedModule[87]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\ViewSystem.dll
      LoadedModule[88]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\SkiaDLL.dll
      LoadedModule[89]=C:\Windows\system32\d3d9.dll
      LoadedModule[90]=C:\Windows\system32\d3d8thk.dll
      LoadedModule[91]=C:\Windows\system32\dwmapi.dll
      LoadedModule[92]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\XText.dll
      LoadedModule[93]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\XFC.dll
      LoadedModule[94]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\XDraw.dll
      LoadedModule[95]=C:\Windows\syswow64\WININET.dll
      LoadedModule[96]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
      LoadedModule[97]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
      LoadedModule[98]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
      LoadedModule[99]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
      LoadedModule[100]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
      LoadedModule[101]=C:\Windows\syswow64\normaliz.DLL
      LoadedModule[102]=C:\Windows\syswow64\iertutil.dll
      LoadedModule[103]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\chartdir50.dll
      LoadedModule[104]=C:\Windows\system32\odbcint.dll
      LoadedModule[105]=C:\Windows\WinSxS\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.1_none_da4695fc507e16e1\MFC90ENU.DLL
      LoadedModule[106]=C:\Windows\system32\WINSTA.dll
      LoadedModule[107]=C:\Windows\syswow64\CLBCatQ.DLL
      LoadedModule[108]=C:\Windows\system32\mlang.dll
      LoadedModule[109]=C:\Windows\system32\credssp.dll
      LoadedModule[110]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\Extensions\English\FMRsrc.DLL
      LoadedModule[111]=C:\Windows\system32\MMDevAPI.DLL
      LoadedModule[112]=C:\Windows\system32\PROPSYS.dll
      LoadedModule[113]=C:\Windows\syswow64\SETUPAPI.dll
      LoadedModule[114]=C:\Windows\syswow64\CFGMGR32.dll
      LoadedModule[115]=C:\Windows\syswow64\DEVOBJ.dll
      LoadedModule[116]=C:\Windows\system32\rdpendp.dll
      LoadedModule[117]=C:\Windows\system32\MSACM32.dll
      LoadedModule[118]=C:\Windows\system32\slc.dll
      LoadedModule[119]=C:\Windows\system32\wdmaud.drv
      LoadedModule[120]=C:\Windows\system32\ksuser.dll
      LoadedModule[121]=C:\Windows\system32\AVRT.dll
      LoadedModule[122]=C:\Windows\system32\AUDIOSES.DLL
      LoadedModule[123]=C:\Windows\system32\msacm32.drv
      LoadedModule[124]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\Extensions\Web Support\Resources\fmlang\English.dll
      LoadedModule[125]=C:\Windows\system32\profapi.dll
      LoadedModule[126]=C:\Windows\system32\CRYPTSP.dll
      LoadedModule[127]=C:\Windows\system32\rsaenh.dll
      LoadedModule[128]=C:\Windows\system32\RpcRtRemote.dll
      LoadedModule[129]=C:\Windows\system32\SXS.DLL
      LoadedModule[130]=C:\Windows\system32\apphelp.dll
      LoadedModule[131]=C:\Windows\system32\mswsock.dll
      LoadedModule[132]=C:\Windows\System32\wshtcpip.dll
      LoadedModule[133]=C:\Windows\System32\wship6.dll
      LoadedModule[134]=C:\Program Files (x86)\Common Files\Entrust\ESP\eedftcsp.dll
      LoadedModule[135]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll
      LoadedModule[136]=C:\Windows\system32\EELOG.DLL
      LoadedModule[137]=C:\Windows\system32\dhcpcsvc6.DLL
      LoadedModule[138]=C:\Windows\system32\dhcpcsvc.DLL
      LoadedModule[139]=C:\Windows\system32\DNSAPI.dll
      LoadedModule[140]=C:\Windows\system32\rasadhlp.dll
      LoadedModule[141]=C:\Windows\System32\fwpuclnt.dll
      LoadedModule[142]=C:\Windows\system32\wbem\wbemprox.dll
      LoadedModule[143]=C:\Windows\system32\wbemcomn.dll
      LoadedModule[144]=C:\Windows\system32\wbem\wbemsvc.dll
      LoadedModule[145]=C:\Windows\system32\wbem\fastprox.dll
      LoadedModule[146]=C:\Windows\system32\NTDSAPI.dll
      LoadedModule[147]=C:\Windows\system32\windowscodecs.dll
      LoadedModule[148]=C:\Windows\system32\UIAutomationCore.dll
      LoadedModule[149]=C:\Windows\system32\OLEACC.dll
      LoadedModule[150]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\icucnv36.dll
      LoadedModule[151]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\icudt36.dll
      LoadedModule[152]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91ARE.dll
      LoadedModule[153]=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\DL91PDFPort.dll
      FriendlyEventName=Stopped working
      ConsentKey=APPCRASH
      AppName=FileMaker Pro Advanced
      AppPath=C:\Program Files (x86)\FileMaker\FileMaker Pro 12 Advanced\FileMaker Pro Advanced.exe

      Workaround

      Print the layouts one by one...

        • 1. Re: FMP12 crashes when using Save as PDF in script
          Fred(CH)
               Olà El Pablo,
                
               Thank you for posting.
                
               Could you please answer few questions : 
               • When you talk about multiple layouts into a single PDF , is that state the use of [Append to existing PDF] Script step option ?
               • On the output file dialog, do you check the [Automatically open file] option ?
                
               Because of reccurrence of similar cases, i also added some links below.
                
               Solved similar cases :
                
                    Supposed unsolved :
                     
                    Bye, Fred
                     

                

          • 2. Re: FMP12 crashes when using Save as PDF in script
            el_pablo_1

                 Hi Frank,

                   
            •           Yes, I do check append to existing PDF.
            •      
            •           No I never check the [Automatically open file] option. It is a generic script that is called in multiple scripts.

                 I have just tried the workaround in the last comment of this crashing when save as pdf is used and it did not work...

                 BTW, the FM version is FMP12v04 and Advanced both on Windows 7. The file is hosted locally on a FMS12.

            • 3. Re: FMP12 crashes when using Save as PDF in script
              el_pablo_1

                   Filemaker still crashes. I made a video of it to show what happens. Please disregard the code quality since the primary script has been written almost 8 years ago by a non developper. blush

                    

                   Here is the link to the video : http://youtu.be/5K_5ubYZjCo

                    

              • 4. Re: FMP12 crashes when using Save as PDF in script
                Fred(CH)

                     Salut El Pablo,

                     Hard topic... Can we procced by elimination ?

                     • If you repeat many times the same process on the video, same record and same layouts, as you said prevously, do the crash occurs always at the same time ? And if you create a variant of the script that begin by the end ?
                     • Did you tried exactly the same process on different computers ?
                     • Are your software FileMaker, Adobe Reader, Windows up to date ?
                     • Did you try a file recover ?
                      

                     Recover your file and test the recovered copy even if recover does not report finding/fixing any problems.

                     Things to keep in mind about Recover:

                     While Recover almost always detects and fully corrects any problems with your file...

                       
                1.           The recovered copy may behave differently even if recover reports "no problems found".
                2.      
                3.           Recover does not detect all problems
                4.      
                5.           Recover doesn't always fix all problems correctly
                6.      
                7.           Best Practice is to never put a recovered copy back into regular use or development. Instead, replace the damaged file with an undamaged back up copy if this is at all possible. You may have to save a clone of the back up copy and import all data from your recovered copy to get a working copy with the most up to date information possible.

                      

                      

                     And here's a knowledgebase article that you may find useful: What to do when your file is corrupt (KB5421).

                     Bye, Fred

                • 5. Re: FMP12 crashes when using Save as PDF in script
                  el_pablo_1
                         
                  •           If you repeat many times the same process on the video, same record and same layouts, as you said prevously, do the crash occurs always at the same time ? And if you create a variant of the script that begin by the end ?           
                                     
                    •                     Before posting here, I have tried many time the same process and it crashes always at the same layout and at the same script step.
                    •           
                         
                  •      
                  •           Did you tried exactly the same process on different computers ?           
                                     
                    •                     I have tried the following configuration : FMP12 - Windows 7 and Windows 2008 R2. FMP12A on Windows 7 and Windows 2008 R2.
                    •           
                         
                  •      
                  •           Are your software FileMaker, Adobe Reader, Windows up to date ?           
                                     
                    •                     Computers have different version of the PDF viewer. Some have Adobe Acrobat, mine have Reader and others none.
                    •                
                    •                     Windows is up to date depending the machine.
                    •           
                         
                  •      
                  •           Did you try a file recover ?           
                                     
                    •                     I haven't tried the file recovery, because I try to find if there is another answer...
                    •                
                    •                     Also since the system is quite old, there is no migration script that have been developped.
                    •                
                    •                     I might try file recovery.
                    •           
                         

                       Thanks!

                  • 6. Re: FMP12 crashes when using Save as PDF in script
                    tomasd

                          If you can repeat that, please use WinDbg to gain maximum information. You can then attach debugger to Filemaker process and filemaker staff will see more information about the error. Event Viewer in windows is other place where to look.

                         Filemaker has no client logs.
                          

                         Download and install Debugging tools for Windows: http://msdn.microsoft.com/en-us/windows/hardware/gg463009.aspx

                         http://support.microsoft.com/kb/311503