1 Reply Latest reply on Nov 20, 2012 3:26 PM by philmodjunk

    FMP12 Install fails with error 1603 on up-to-date XP SP3 machine

    DavidWeatherly

      Summary

      FMP12 Install fails with error 1603 on up-to-date XP SP3 machine

      Product

      FileMaker Pro

      Version

      12 Pro (12.0.3.328

      Operating system version

      Windows XP Pro, SP3

      Description of the issue

      The computer already has FM Pro 11 installed, but another similarly-configured machine installed just fine. I've tried re-extracting the files from the initial downloaded executable, tried updating windows via the update site just to be sure, no critical updates available. It begins to install, the green progress bar fills a few times and then the installer fails, indicates no changes were made to the system, but there's no real info.

      The event log also has no additional information that I can see.

      Steps to reproduce the problem

      Trying to run setup.exe.

      Expected result

      Full install.

      Actual result

      Quickly fails.

      Configuration information

      Machine is in an active directory domain, 2003 functional level, and has been used previously by a few users.