AnsweredAssumed Answered

FMpro 12 crashes when using camer on Ipad mini

Question asked by TimothyNees on Jul 28, 2013
Latest reply on Jul 30, 2013 by TimothyNees

Summary

FMpro 12 crashes when using camer on Ipad mini

Product

FileMaker Pro

Version

Go_Ipad 12.0.7

Operating system version

IOS 6

Description of the issue

I have two container fields on a layout.  The containers are for photos taken while filling out the layout form.  The form originally was entirely scripted and when the script called for the user to photograph it would bring the user to the choice box. The user chooses camera and the camera starts, once the user touches the take photo button the software crashes and some data loss occurs (not the entire new record). this prompted me to remove the container field entry from the script and just instruct users to touch the container field to invoke the choice box.  The system still crashes on occasion.  I then instructed users to choose small photo size and still the system crashes on occasion.  this occurs with nothing else running in the background.  I have not yet tried turning off push messages or alerts but this should not happen with it on.

Steps to reproduce the problem

create a layout with container field for photos.  touch the container field and choose "Use Camera".  Take the photo.  you may have to do this several times to get it to happen, I have had this happen many times on several different devices. My file size is 254MB. The layout was created in its original form in FMpro12 Advanced.

Expected result

Place taken photo in the container field

Actual result

FM_Go crashes

Exact text of any error message(s) that appear

No error, the file and application close.

Workaround

using the container unscripted seemed to lessen the frequency but the issue still occurs.

Outcomes