3 Replies Latest reply on Mar 18, 2014 1:31 PM by SecretWeaponLabs

    FMS 13 - "Server Launch Page is not available" - HTTP Status 404 - /error/HTTP_BAD_REQUEST.html.var

    TechnicalServices

      Summary

      FMS 13 - "Server Launch Page is not available" - HTTP Status 404 - /error/HTTP_BAD_REQUEST.html.var

      Product

      FileMaker Server

      Version

      13 (13.0.1.224)

      Operating system version

      Mac OS X - 10.8.5

      Description of the issue

      When trying to access my freshly installed FileMaker 13 Server Admin Console from a different LAN connected computer, I receive a FMS served 404 error page.

      I have completely reinstalled the Mac OS and FMS 13 four times now, with the exact same result...

      I have looked through your Knowledge Base & Forums, as well as extensive Googling for a solution... with no results.

      Sincerely frustrated and looking for help.
      Dustin Tantum

      Steps to reproduce the problem

      1. Format hard drive.
      2. Clean install Mac OS X 10.8.5
      3. Install FMS using "fms_13.0.1.224.dmg" image download from FileMaker site.
      4. Step through all installation steps, accepting all recommended options.
      5. Verify proper setup, and access to http://localhost:16001/admin-console/
      6. Attempt to access the system from a remote LAN connected workstation at http://:16000 or http://:16000
      7. Accept failure via a 404 error message delivered by the FMS web service.

      Expected result

      I was expecting that it would work correctly. :)

      Actual result

      I receive nothing but a 404 error page served by FMS web service.

      Exact text of any error message(s) that appear

      -- START OF THE ERROR PAGE

      HTTP Status 404 - /error/HTTP_BAD_REQUEST.html.var

      FileMaker Server has encountered an error:
      The requested resource is not available.


      If the Server Launch Page is not available, visit the FileMaker Website for more assistance.

      FileMaker Server

      -- END OF THE ERROR PAGE

      Configuration information

      The following is the output of a full port scan of the FMS computer, from the computer I'm trying to access it from:

      Port Scan has started…

      Port Scanning host: 192.168.168.247

            Open TCP Port:      22               ssh
            Open TCP Port:      80               http
            Open TCP Port:      88               kerberos
            Open TCP Port:      443              https
            Open TCP Port:      2399             fmpro-fdal
            Open TCP Port:      5003             fmpro-internal
            Open TCP Port:      5013
            Open TCP Port:      5015
            Open TCP Port:      5900             rfb
            Open TCP Port:      8998
            Open TCP Port:      16000
            Open TCP Port:      49197
            Open TCP Port:      49237
            Open TCP Port:      49564
            Open TCP Port:      50004
      Port Scan has completed…

      Workaround

      Connecting to the Admin Console via http://localhost:16001/admin-console/ works perfectly fine.