AnsweredAssumed Answered

FMS 13 - "Server Launch Page is not available" - HTTP Status 404 - /error/HTTP_BAD_REQUEST.html.var

Question asked by TechnicalServices on Jan 30, 2014
Latest reply on Mar 18, 2014 by SecretWeaponLabs

Summary

FMS 13 - "Server Launch Page is not available" - HTTP Status 404 - /error/HTTP_BAD_REQUEST.html.var

Product

FileMaker Server

Version

13 (13.0.1.224)

Operating system version

Mac OS X - 10.8.5

Description of the issue

When trying to access my freshly installed FileMaker 13 Server Admin Console from a different LAN connected computer, I receive a FMS served 404 error page.

I have completely reinstalled the Mac OS and FMS 13 four times now, with the exact same result...

I have looked through your Knowledge Base & Forums, as well as extensive Googling for a solution... with no results.

Sincerely frustrated and looking for help.
Dustin Tantum

Steps to reproduce the problem

1. Format hard drive.
2. Clean install Mac OS X 10.8.5
3. Install FMS using "fms_13.0.1.224.dmg" image download from FileMaker site.
4. Step through all installation steps, accepting all recommended options.
5. Verify proper setup, and access to http://localhost:16001/admin-console/
6. Attempt to access the system from a remote LAN connected workstation at http://:16000 or http://:16000
7. Accept failure via a 404 error message delivered by the FMS web service.

Expected result

I was expecting that it would work correctly. :)

Actual result

I receive nothing but a 404 error page served by FMS web service.

Exact text of any error message(s) that appear

-- START OF THE ERROR PAGE

HTTP Status 404 - /error/HTTP_BAD_REQUEST.html.var

FileMaker Server has encountered an error:
The requested resource is not available.


If the Server Launch Page is not available, visit the FileMaker Website for more assistance.

FileMaker Server

-- END OF THE ERROR PAGE

Configuration information

The following is the output of a full port scan of the FMS computer, from the computer I'm trying to access it from:

Port Scan has started…

Port Scanning host: 192.168.168.247

      Open TCP Port:      22               ssh
      Open TCP Port:      80               http
      Open TCP Port:      88               kerberos
      Open TCP Port:      443              https
      Open TCP Port:      2399             fmpro-fdal
      Open TCP Port:      5003             fmpro-internal
      Open TCP Port:      5013
      Open TCP Port:      5015
      Open TCP Port:      5900             rfb
      Open TCP Port:      8998
      Open TCP Port:      16000
      Open TCP Port:      49197
      Open TCP Port:      49237
      Open TCP Port:      49564
      Open TCP Port:      50004
Port Scan has completed…

Workaround

Connecting to the Admin Console via http://localhost:16001/admin-console/ works perfectly fine.

Outcomes