2 Replies Latest reply on Feb 6, 2014 12:30 PM by Markus Schneider

    FMS 13 / OSX  can not avtivate WebDirect - check this

    Markus Schneider

      Summary

      FMS 13 / OSX  can not avtivate WebDirect - check this

      Product

      FileMaker Server

      Version

      13

      Operating system version

      OSX 10.9.1

      Description of the issue

      FMS installation runs fine - but webdirect can't be activated

      Steps to reproduce the problem

      - brand new installed OS on a Mac Mini, disk formatted
      - nothing installed except OS-Stuff
      - install FMS 13
      - during install (step 5) errormsg 'can't contact webserver'

      install FMS and OS several times, no change

      Expected result

      WebDirect start / or a better error msg / hint in installation guide

      Actual result

      no WebDirect

      Exact text of any error message(s) that appear

      can't contact webserver

      Configuration information

      don't think that this matters here - see workaround (solution!)

      Workaround

      SOLUTION:

      I bought that Mini second hand. The pre-owner formatted the Mini.

      While installing the OS resp. while formatting the HD before installation, I realized (it was the 3. try...) that the pre-owner formatted the HD as 'journaled/case sensitive' (don't know how this is labeled exactly on an english version). A google-check showed that this is not recommended since some applications can't deal with it.

      Reformatted the HD using a standar 'journaled' type - and all runs sweet. WD, FMS - all fine

      So, there should be a hint in the manual (or the installation process should be checked for case-sensitve typos..). I _believe_ that the keystore folder is affected since the root.pem was missing (CStore folder)

      Make sure that the HD is not formatted using the case-sensitive typ!