4 Replies Latest reply on Aug 21, 2014 11:34 AM by disabled_ntaylor

    FMS 13 Admin Console shows daily backup still "Running" after 23 hours

    fmarker

      Summary

      FMS 13 Admin Console shows daily backup still "Running" after 23 hours

      Product

      FileMaker Server

      Version

      13.04.400

      Operating system version

      Windows 2008 R2 SP1

      Description of the issue

      FMS Admin Console shows scheduled daily backup still "running" after 23 hours.

      Steps to reproduce the problem

      Enable scheduled daily backup job.

      Expected result

      Scheduled daily backup completes in 1-2 hours.

      Actual result

      Admin Console shows scheduled daily backup job still running after 23 hours.  This is the second consecutive day that the daily backup job shows as still "Running" in Admin Console many hours after it should have completed.

      Exact text of any error message(s) that appear

      None directly.

      After stopped the FMS services, the following message was received:

      FileMaker Server 13.0v2 on CVMFM13 reported the following event:

      2014-08-12 22:00:55.017 -0400     Error     691     CVMFM13     Schedule "2300 - Daily ALL backup only" aborted; time limit exceeded or server stopped.

      Configuration information

      FMS Admin Console scheduled job created to backup/verify/clone all databases (35) to a local drive and folder different than database drive and folder.  Progressive backups (every 60 minutes) active and appears to be working correctly.

      Workaround

      After 23 hours, closed all databases and stopped the FMS services.  Restarted the server.

      After stopped the FMS services, the following message was received:

      FileMaker Server 13.0v2 on CVMFM13 reported the following event:

      2014-08-12 22:00:55.017 -0400     Error     691     CVMFM13     Schedule "2300 - Daily ALL backup only" aborted; time limit exceeded or server stopped.