AnsweredAssumed Answered

FMS 13 Crash when drag and drop PDF into container field

Question asked by pguidance on Oct 8, 2014
Latest reply on May 12, 2015 by TSGal

Summary

FMS 13 Crash when drag and drop PDF into container field

Product

FileMaker Server

Version

13.0.2.295

Operating system version

10.9.4

Description of the issue

When a drag and drop operation was made from a user's workstation with a 5 page PDF file the client application crashed and the FMS software went offline permanently until manually restarted. User was on OS X version 10.8.5 and and using FMP 13 v3. After the restart, it was observed that the file had been stored in spite of the crash and could be retrieved and opened. Screen shot shows the settings for the "Documents 1" field.

Steps to reproduce the problem

none as we cannot afford to crash our server during the daytime.

Screen_Shot_2014-10-08_at_1.56.36_PM.png

Outcomes