AnsweredAssumed Answered

FMS 13 crashes - database server (fmserverd)

Question asked by VincentL on Jun 4, 2014
Latest reply on May 12, 2015 by TSGal

Summary

FMS 13 crashes - database server (fmserverd)

Product

FileMaker Server

Version

13v2

Operating system version

Mac OS X 10.9.3

Description of the issue

Hi,

Today, it's the 4th time since I deployed FMS 13 that The database server closes itself.

The admin is ok, the other services are one, only the database server.

Databse server on/off button is greyed out off

File re-open without control checking (so not corrupted apparently).

Nothing in Filemaker logs.
But in system log there's a crash report.

You can find them here
https://www.dropbox.com/s/nkcbjrsch2d29d1/FM13_Crash.zip


I noticed that just 1 second before the crash, there was a spotlight crash (not sure if previous crash were the same)

04/06/2014 17:20:17,312 ReportCrash[49463]: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
04/06/2014 17:20:18,616 ReportCrash[49463]: Saved crash report for fmserverd[648] version ??? to /Library/Logs/DiagnosticReports/fmserverd_2014-06-04-172018_FMPServer.crash

this seems consistent with a report in technet
https://fmdev.filemaker.com/message/149657

Steps to reproduce the problem

None identified

Hosting the database
Scheduled backups every 10 minutes
Progressive backup every 5 minutes

Expected result

No crash

Actual result

Random crash

Exact text of any error message(s) that appear

See system crash log.

https://www.dropbox.com/s/nkcbjrsch2d29d1/FM13_Crash.zip

Nothing in filemaker logs.

Configuration information

My server has fast user switching users, connected with screen sharing. But not busy though

Outcomes