4 Replies Latest reply on Jan 3, 2014 2:37 PM by stefan_s

    FMS 13 won't install on Windows Server 2008 R2. Complains that ARR cannot be found.

    stefan_s

      Summary

      FMS 13 won't install on Windows Server 2008 R2. Complains that ARR cannot be found.

      Product

      FileMaker Server

      Version

      13

      Operating system version

      Windows 2008 Server R2

      Description of the issue

      When installing, the installer stalls when trying to install IIS Application Request Routing.
      Says FileMaker Server is unable to download and to install it manually as an option.

      ARR was installed manually, but FMS installer still complains!

      FileMaker says installing ARR 2.5. But the current version (and the installed version) is 3.0.
      Can this have effect?

      Steps to reproduce the problem

      1. Start FMS 13 installer on Windows 2008 Server.

      Expected result

      FileMaker Server 13 is installed.

      Actual result

      Installation terminated

      Exact text of any error message(s) that appear

      Please see attached files

      Configuration information

      The machine in question seems to be configured in a way that makes it difficult to download software.

      Workaround

      Install FMS 12

      ErrorMessage_ARR.png