1 Reply Latest reply on May 7, 2014 12:47 PM by disabled_ntaylor

    FMS 13.0v2 - WebDirect Portal Scroll get Reset during incremental portal updating

    JohnDuncan

      Summary

      FMS 13.0v2 - WebDirect Portal Scroll get Reset during incremental portal updating

      Product

      FileMaker Server

      Version

      13.0v2

      Operating system version

      Mac OS X 10.8.5

      Description of the issue

      A portal is displayed on a window with WebDirect run from FileMaker Server 13.0v2.  The portal has more lines than can be displayed on the window and has a scroll bar.  Dragging the scroll handle or clicking to scroll the portal causes the window to refresh but after the refresh sometimes the scroll handle is back up to the top.  This behavior did not occur with FM Server 13.0v1

      This behavior was observed on both Safari 6.1.3 on Mac OS X 10.8.5 and Internet Explorer 11 on Windows 7.

      Steps to reproduce the problem

      Create a scrollable portal with more lines than can be displayed and scroll it with WebDirect.

      Expected result

      The scroll bar should stay scrolled to the correct position in the scroll area.

      Actual result

      Sometimes the scroll handle jumps back to the top.

      Exact text of any error message(s) that appear

      N/A

      Configuration information

      FileMaker Server 13.0v3 running Mac OS X Server 10.8.5 on a dual-core Xeon with 4 GB RAM.

      Workaround

      None known other than reverting to FM Server 13.0v1

        • 1. Re: FMS 13.0v2 - WebDirect Portal Scroll get Reset during incremental portal updating

               John Duncan:

                

               Thank you for the post.

                

               To attempt to replicate, I performed the following steps:

                

               1. Created a new database with 2 tables (UI & Data)

               2. Created a one-to-many relationship (Pk_Data ---< fk_UI)

               3. Created a portal with scroll bar showing 5 records on the UI table

               4. Created 50 records in the data table and populated the portal with 50 records

               5. Hosted the file with FileMaker Server 13.0v2 on a Mac OS X 10.8.5 iMac

               6. Connected to the solution with WedDirect using Safari 6.1.3

               7. Spent around 20 minutes clicking and dragging the scroll bar 

                

               The scroll bar always remained at the last position. I understand this only happens "sometimes," so am I missing a step to replicate?

                

               Does this occur in a new test file or could you provide a sample file that replicates?

                

               TSFalcon

               FileMaker, Inc.