AnsweredAssumed Answered

FMS 14.0.1 - Another copy of FMS is already using this license

Question asked by Peabody on May 23, 2015
Latest reply on Jun 2, 2015 by disabled_ntaylor

Summary

FMS 14.0.1 - Another copy of FMS is already using this license

Product

FileMaker Server

Version

14.0.1.204

Operating system version

OS X 10.9.5

Description of the issue

Server installs and starts fine with FMS Server Name of: fms.mycompany.com. The FQDN of the server is the same. DB files open and all is well.

Once I install my GoDaddy certificate for the above FQDN the server thinks the license key is in use already.

Turn of SSL, back out custom files and all works again.

Steps to reproduce the problem

1. Install FMS with FQDN (or Computer Name, doesn't matter) for General Settings > System Information > Server Name.
2. Install SSL certificate from approved vendor list - GoDaddy Standard SSL - SHA 256.

Expected result

No license issue.

Actual result

Restart FMS and get license errors:

2015-05-23 18:23:49.406 -0700   Error   508     fms.mycompany.com  Another copy of FileMaker Server (fms.mycompany.com (fms.mycompany.com)) is already running with this license. T
his copy of FileMaker Server will not open any databases, but will allow updating the license key or configuring for standby server.

Workaround

Disable SSL, remove serverCustom.pem and serverKey.pem files.

Not OK!!!!

Outcomes