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FMS backup scheduler cannot delete container field content files when deleting old backups

Question asked by BenedickMiller on Aug 21, 2012

Summary

FMS backup scheduler cannot delete container field content files when deleting old backups

Product

FileMaker Server

Version

12.0.1.178

Operating system version

Mac OS X 10.6.8

Description of the issue

Using FMS12 Advanced I run scheduled backups to an external USB drive used exclusivly for this purpose. There is no virus software running on this drive, TimeMachine does not backup this external drive.

The FileMaker backup scheduler has no problem creating folders and files. Hwever when deleting old no longer needed backups it cannot (or will not) delete the container field content folders and files starting with "RC_Data_FMS" folder, generating the

"Error occurred while deleting backup folder ... some files or folders could not be deleted. (-1)"

message

This error has happened since starting to use the new container field functionality of FMS12.

This is a serious problem because it will lead eventually to the back-up disk being full and unusable.

Steps to reproduce the problem

It happens every time the backup scheduler runs

Expected result

It happens every time the backup scheduler runs

Actual result

It happens every time the backup scheduler runs

Exact text of any error message(s) that appear

FileMaker Server 12.0.1.178 on xxxxxxx reported the following event:

2012-08-21 13:00:07.043 +0200     Error     685     xxxxxxx     Error occurred while deleting backup folder "filemac:/LaCieFMBKUP/FMbackup/Hourly_2012-08-20_1100/", some files or folders could not be deleted. (-1)

Configuration information

Backups are set to backup to an external USB drive - There are no issues with this device.

Workaround

manually delete the old backup folders from the hard drive :(

Outcomes