0 Replies Latest reply on Aug 21, 2012 4:34 AM by BenedickMiller

    FMS backup scheduler cannot delete container field content files when deleting old backups

    BenedickMiller

      Summary

      FMS backup scheduler cannot delete container field content files when deleting old backups

      Product

      FileMaker Server

      Version

      12.0.1.178

      Operating system version

      Mac OS X 10.6.8

      Description of the issue

      Using FMS12 Advanced I run scheduled backups to an external USB drive used exclusivly for this purpose. There is no virus software running on this drive, TimeMachine does not backup this external drive.

      The FileMaker backup scheduler has no problem creating folders and files. Hwever when deleting old no longer needed backups it cannot (or will not) delete the container field content folders and files starting with "RC_Data_FMS" folder, generating the

      "Error occurred while deleting backup folder ... some files or folders could not be deleted. (-1)"

      message

      This error has happened since starting to use the new container field functionality of FMS12.

      This is a serious problem because it will lead eventually to the back-up disk being full and unusable.

      Steps to reproduce the problem

      It happens every time the backup scheduler runs

      Expected result

      It happens every time the backup scheduler runs

      Actual result

      It happens every time the backup scheduler runs

      Exact text of any error message(s) that appear

      FileMaker Server 12.0.1.178 on xxxxxxx reported the following event:

      2012-08-21 13:00:07.043 +0200     Error     685     xxxxxxx     Error occurred while deleting backup folder "filemac:/LaCieFMBKUP/FMbackup/Hourly_2012-08-20_1100/", some files or folders could not be deleted. (-1)

      Configuration information

      Backups are set to backup to an external USB drive - There are no issues with this device.

      Workaround

      manually delete the old backup folders from the hard drive :(