FMS Console Login Window is blank on Windows 7 multi-monitor system
version 11, version 12
Operating system version
Windows 7 Enterprise
Description of the issue
The java-based login window for the FMS Admin Console opens, but is blank (completely black) however, the functionality is still there. The issue is specific to my configuration. I have a Windows 7 Enterprise system with multiple monitors. Monitor #2 was set as the primary monitor. When starting the Admin Console, the login dialog would always appear in the upper-right corner of Monitor #1 and would be blacked out. It would still function, and the console window would display centered on the primary monitor (#2 in my case).
Steps to reproduce the problem
specific workstation configuration issue (see workaround)
Exact text of any error message(s) that appear
Windows 7 Enterprise - FileMaker Server v11 and v12
I noticed that dragging the dialog over to the primary monitor would resolve the issue. I reconfigured my system to swap monitors so that my larger monitor remained the primary monitor, but was also Monitor #1. This resolved the issue completely.
It would appear that the login dialog is specifically targeting Monitor #1, while the Admin Console itself seems to target the primary monitor.