5 Replies Latest reply on Jun 4, 2012 2:21 PM by james_quiggins

    FMS Console Login Window is blank on Windows 7 multi-monitor system



      FMS Console Login Window is blank on Windows 7 multi-monitor system


      FileMaker Server


      version 11, version 12

      Operating system version

      Windows 7 Enterprise

      Description of the issue

      The java-based login window for the FMS Admin Console opens, but is blank (completely black) however, the functionality is still there.  The issue is specific to my configuration.  I have a Windows 7 Enterprise system with multiple monitors.  Monitor #2 was set as the primary monitor.   When starting the Admin Console, the login dialog would always appear in the upper-right corner of Monitor #1 and would be blacked out.  It would still function, and the console window would display centered on the primary monitor (#2 in my case).

      Steps to reproduce the problem

      specific workstation configuration issue (see workaround)

      Expected result


      Actual result


      Exact text of any error message(s) that appear


      Configuration information

      Windows 7 Enterprise - FileMaker Server v11 and v12


      I noticed that dragging the dialog over to the primary monitor would resolve the issue.  I reconfigured my system to swap monitors so that my larger monitor remained the primary monitor, but was also Monitor #1.   This resolved the issue completely.

      It would appear that the login dialog is specifically targeting Monitor #1, while the Admin Console itself seems to target the primary monitor.