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FMS WARNING wpe1/(wpc1, wpc2) Tomcat...

Question asked by AmyMiller on Oct 28, 2010
Latest reply on Mar 26, 2012 by PhilipCottrell

Summary

FMS WARNING wpe1/(wpc1, wpc2) Tomcat...

Product

FileMaker Server

Version

FileMaker Server Advanced 11.0.2.217

Operating system version

Mac OS X 10.6.4

Description of the issue

Our operating environment has been relatively unchanged and stable for the past year, up until last week. We started receiving the "wpe1" error msg, and our clients reported that they were suddenly unable to use our FileMaker Server Advanced hosted databases via Web Publishing until we restart the "Web Publishing" server. We have had approximately a half dozen instances of web publishing failure since we started receiving the error msg last week. The failures occur randomly.

I have checked the FMServer log file (Web Server module) each time subsequent to receiving this error; the event that triggers the failure of web publishing on our server is related to Tomcat. My understanding is that Tomcat is bundled with FileMaker Server Advanced, and that Tomcat is used to communicate between the server and Web Publishing Engine. The exact error messages from the log file are below.

Can you provide us with technical support information about the “FMS WARNING wpe1”/”WPE COMPONENT: COMPONENT IS NOT RESPONDING” error msg, as well as the Tomcat error msgs, so that we can take steps to resolve this issue?


Web Publishing Server error msg (wpe1):
-------------------------------------------------
FMServer WARNING wpe1 FileMaker Server 11.0.2.217 reported the...
Sent:      Thursday, October 21, 2010 3:54 PM
FileMaker Server 11.0.2.217 ... reported the following event:
Thu Oct 21 15:54:01 CDT 2010 FMS WARNING wpe1
Some problems were detected in the WPE COMPONENT: POTENTIAL PROBLEM.


Web Server/Tomcat ERROR MSGS (wpc1/wpc2) FROM THE FMServer Log File
(these occur just before web publishing fails):
------------------------------------------------
2010-10-21 15:53:56     Web Server     Error     [30487:0000] [error] ajp_get_reply::jk_ajp_common.c (1592): (wpc1) Tomcat is down or refused connection. No response has been sent to the client (yet)
2010-10-21 15:53:56     Web Server     Error     [30487:0000] [error] ajp_service::jk_ajp_common.c (1953): (wpc1) Connecting to tomcat failed. Tomcat is probably not started or is listening on the wrong port
2010-10-21 15:53:56     Web Server     Error     [30487:0000] [error] ajp_service::jk_ajp_common.c (1953): (wpc2) Connecting to tomcat failed. Tomcat is probably not started or is listening on the wrong port

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