4 Replies Latest reply on May 21, 2013 4:04 AM by WKamann

    FMS12: Deployment Assistant doesn´t launch

    WKamann

      Summary

      FMS12: Deployment Assistant doesn´t launch

      Product

      FileMaker Server

      Version

      12.04

      Operating system version

      OS X Server10.8.3

      Description of the issue

      After a clean installation of FileMaker Server 12.04 an a MacMini Server 10.8.3 the deployment assistant doesn't launch.

      Steps to reproduce the problem

      Installation on a new Mac System

      Expected result

      The deployment assistant should be open to configure the FMS

      Actual result

      nothing happened
      Restart the system: the same problem
      Start the admin server page manually doesn´t work

      Exact text of any error message(s) that appear

      The deploymnet assistant can not start

      Workaround

      Start the deploment assistant from an other mac with 10.8.2 with the server-ip:16000 works fine.
      After that the console would be opened with no problems.

        • 1. Re: FMS12: Deployment Assistant doesn´t launch

               wk:

               Thank you for the post.

                

               If I understand correctly, the FileMaker Server 12 Admin Console is able to launch from a remote machine but does not launch on the host machine?

                

               Some questions that may assist us in narrowing this down:

                

               1. What browser(s) have been tried? If only Safari was tried, then what happens with another browser?

               2. What do you see when trying to access the FileMaker Server start page at http://[serverIP]:16000 in a web browser?

               3. What version of Java is installed?

                

               TSFalcon

               FileMaker, Inc.

          • 2. Re: FMS12: Deployment Assistant doesn´t launch
            WKamann

                 Hi,

                 thanks for your quick reply:

                 sorry I had not the time for extensive testing: I only use Safari, and I had no idea of the version of java 7.

                 The same misbehavior trying to access the Server start page with "localhost" or the "ip-address".

                 Best wishes, Willi

            • 3. Re: FMS12: Deployment Assistant doesn´t launch
              Fred(CH)

                   Hi Willi,

                   Did you try from a workstation ? As you know, that is also possible and can be a workaround to allow you wortking in good conditions until a definitive fix.

                   Anyways, the question of the browser used was for me a key of success just few weeks ago : i suffered of an incompatibility between Safari and my FileMaker Server Admin Console. I used the latest version on both Java 7 v21, Mac OS 10.8.3 and FileMaker Server 12.0v4. The simple workaroud was to use Firefox.

                   You will find more info on a similar and recent post here  : 

              fms12 admin console will not load

                   I hope the future version of FileMaker Server will solve theses difficulties... wink

                   Bye, Fred

              • 4. Re: FMS12: Deployment Assistant doesn´t launch
                WKamann

                     Hi Fred,

                     thanks, yes the client (10.8.2, Safari 6.02) works fine.

                     Thats good news. Next time I´ll try Firefox.

                     Bye, Willi