2 Replies Latest reply on Jun 16, 2015 8:43 AM by MaxwellKlein

    FMS14 Installation Issues

    MaxwellKlein

      Summary

      FMS14 Installation Issues

      Product

      FileMaker Server

      Version

      14

      Operating system version

      Mac OS 10.9.5

      Description of the issue

      Multiple attempts of a clean FMS14 install, with 14.0v2 update, resulted in continual httpd crash reports, up to eight (8) per second on a very busy server.

      Steps to reproduce the problem

      Install FMS14 with Web Server and WPE enabled on a server with lots of CWP traffic.

      Expected result

      Smooth running of FileMaker's WPE, just like FMS13

      Actual result

      Repeated crashes of HTTPD.

      Sorry I didn't capture FMS14 HTTPServer/logs files, this is a busy server and we needed to get it back up and running asap once FMS14 didn't seem to run smoothly.

      The attached screen shot only shows a fraction of the reported crash logs written.

      Exact text of any error message(s) that appear

      Process:         httpd [3509]
      Path:            /usr/sbin/httpd
      Identifier:      httpd
      Version:         786.2
      Code Type:       X86-64 (Native)
      Parent Process:  httpd [176]
      Responsible:     httpd [3509]
      User ID:         502

      Date/Time:       2015-06-16 00:39:59.238 -0700
      OS Version:      Mac OS X 10.9.5 (13F1077)
      Report Version:  11
      Anonymous UUID:  4C661320-C15E-50D3-B816-E939F027576B


      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
      Exception Codes: KERN_INVALID_ADDRESS at 0x00007ff900000000

      VM Regions Near 0x7ff900000000:
          VM_ALLOCATE            0000000102af2000-0000000102b13000 [  132K] rw-/rwx SM=ALI 
      -->
          MALLOC_TINY            00007ff940c00000-00007ff941000000 [ 4096K] rw-/rwx SM=COW 

      Application Specific Information:
      crashed on child side of fork pre-exec

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
      0   libapr-1.0.dylib                   0x000000010291bf65 apr_pool_destroy + 61
      1   libapr-1.0.dylib                   0x000000010291c190 apr_pool_clear + 50
      2   httpd                              0x00000001028764a0 child_main + 848
      3   httpd                              0x00000001028751de make_child + 414
      4   httpd                              0x0000000102875542 perform_idle_server_maintenance + 626
      5   httpd                              0x00000001028745cd ap_mpm_run + 1485
      6   httpd                              0x000000010283eeae main + 3278
      7   libdyld.dylib                      0x00007fff974ea5fd start + 1

      Thread 0 crashed with X86 Thread State (64-bit):
        rax: 0x0000000000000000  rbx: 0x00007ff941090c28  rcx: 0x00007ff900000000  rdx: 0x00007ff941098a00
        rdi: 0x00007ff941094728  rsi: 0x00007ff941096a00  rbp: 0x00007fff5d3cb880  rsp: 0x00007fff5d3cb870
         r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0e00cb06c12986f3  r11: 0x0000000000000247
        r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x00007ff942808428  r15: 0x0000000000000000
        rip: 0x000000010291bf65  rfl: 0x0000000000000206  cr2: 0x00007fff7f0f9a68

      Logical CPU:     0
      Error Code:      0x020000b8
      Trap Number:     133


      Binary Images:
             0x102834000 -        0x102881fff  httpd (786.2) /usr/sbin/httpd
             0x1028b9000 -        0x1028e5fff  libpcre.0.dylib (7) /usr/lib/libpcre.0.dylib
             0x1028ea000 -        0x1028feff7  libaprutil-1.0.dylib (30) /usr/lib/libaprutil-1.0.dylib
             0x10290c000 -        0x10290cfff  mod_authn_default.so (786.2) /usr/libexec/apache2/mod_authn_default.so
             0x102910000 -        0x102928ff7  libapr-1.0.dylib (30) <93ACD41B-17DC-3F94-8602-E539B32621DF> /usr/lib/libapr-1.0.dylib
             0x102963000 -        0x102964fff  mod_alias.so (786.2) <48560A75-0773-34FC-AF37-C563B9296FFD> /usr/libexec/apache2/mod_alias.so
             0x102968000 -        0x102969fff  mod_auth_basic.so (786.2) <0EC7293B-94C7-382D-A556-305C29C7DD33> /usr/libexec/apache2/mod_auth_basic.so
             0x10296d000 -        0x10296dfff  mod_authz_default.so (786.2) /usr/libexec/apache2/mod_authz_default.so
             0x102971000 -        0x102972ff7  mod_authz_groupfile.so (786.2) <74AE0A9E-B54F-3A98-9E71-0BD94E0A8A6D> /usr/libexec/apache2/mod_authz_groupfile.so
             0x102976000 -        0x102977ff7  mod_authz_host.so (786.2) /usr/libexec/apache2/mod_authz_host.so
             0x10297b000 -        0x10297bff7  mod_authz_owner.so (786.2) /usr/libexec/apache2/mod_authz_owner.so
             0x10297f000 -        0x10297fff7  mod_authz_user.so (786.2) <7BE7692A-6DA6-3D61-8319-61070F7D0BED> /usr/libexec/apache2/mod_authz_user.so
             0x102983000 -        0x10298bff7  mod_cache.so (786.2) <763A1F59-D4C8-3448-8F95-331E4E3CEFFE> /usr/libexec/apache2/mod_cache.so
             0x102991000 -        0x102997fff  mod_deflate.so (786.2) <9C59FCD6-AC7B-347F-893F-B48F12D1F16C> /usr/libexec/apache2/mod_deflate.so
             0x10299c000 -        0x10299dff7  mod_dir.so (786.2) <42E8FDEB-ABAF-3846-BF6A-C410247A1EAB> /usr/libexec/apache2/mod_dir.so
             0x1029a1000 -        0x1029a4ff7  mod_disk_cache.so (786.2) <54C6B682-211B-3122-9E86-5BE1581CC94A> /usr/libexec/apache2/mod_disk_cache.so
             0x1029a9000 -        0x1029aaff7  mod_dumpio.so (786.2) /usr/libexec/apache2/mod_dumpio.so
             0x1029ae000 -        0x1029aeff7  mod_env.so (786.2) <41AA09A4-D15C-3A02-B148-3C8518DFC476> /usr/libexec/apache2/mod_env.so
             0x1029b2000 -        0x1029b3ff7  mod_expires.so (786.2) <034B2E07-1911-3B5E-B03E-395D0B58E0BF> /usr/libexec/apache2/mod_expires.so
             0x1029b7000 -        0x1029baff7  mod_ext_filter.so (786.2) <7425F2FF-9C6B-358B-A149-55354AA58C4B> /usr/libexec/apache2/mod_ext_filter.so
             0x1029bf000 -        0x1029c1ff7  mod_filter.so (786.2) /usr/libexec/apache2/mod_filter.so
             0x1029c5000 -        0x1029c8ff7  mod_headers.so (786.2) <22DE1471-7517-3FCE-8824-5336D3200546> /usr/libexec/apache2/mod_headers.so
             0x1029cd000 -        0x1029ceff7  mod_ident.so (786.2) /usr/libexec/apache2/mod_ident.so
             0x1029d2000 -        0x1029d5fff  mod_imagemap.so (786.2) <5E151EC3-B45A-3118-8EA5-219AF32FB115> /usr/libexec/apache2/mod_imagemap.so
             0x1029d9000 -        0x1029e4ff7  mod_include.so (786.2) <27C46A37-19B4-3DEA-9CA6-A73C4DDCF37B> /usr/libexec/apache2/mod_include.so
             0x1029e9000 -        0x1029ecfff  mod_info.so (786.2) /usr/libexec/apache2/mod_info.so
             0x1029f1000 -        0x1029f5fff  mod_log_config.so (786.2) <76D240BE-DD42-3B9A-A95B-EAC9DA535AB6> /usr/libexec/apache2/mod_log_config.so
             0x1029fb000 -        0x1029fbff7  mod_logio.so (786.2) /usr/libexec/apache2/mod_logio.so
             0x1029ff000 -        0x102a03ff7  mod_mem_cache.so (786.2) /usr/libexec/apache2/mod_mem_cache.so
             0x102a08000 -        0x102a0dff7  mod_mime_magic.so (786.2) <10EC2986-F62F-3443-BF9B-47C0F4A89F61> /usr/libexec/apache2/mod_mime_magic.so
             0x102a12000 -        0x102a15fff  mod_mime.so (786.2) <2EF5FFC4-9053-3FF9-93F6-FAA43CD0ADC9> /usr/libexec/apache2/mod_mime.so
             0x102a1a000 -        0x102a21ff7  mod_negotiation.so (786.2) <97099107-F7BF-3535-B504-2E6D2B27A08C> /usr/libexec/apache2/mod_negotiation.so
             0x102a27000 -        0x102a3cff7 +mod_proxy.so (0) /Library/FileMaker Server/*/mod_proxy.so
             0x102a45000 -        0x102a4cff7 +mod_proxy_ajp.so (0) /Library/FileMaker Server/*/mod_proxy_ajp.so
             0x102a53000 -        0x102a58fff +mod_proxy_balancer.so (0) <905EA75B-22DA-3F7E-A7DE-86499B27FDD8> /Library/FileMaker Server/*/mod_proxy_balancer.so
             0x102a5e000 -        0x102a5fff7 +mod_proxy_connect.so (0) /Library/FileMaker Server/*/mod_proxy_connect.so
             0x102a64000 -        0x102a6cfff +mod_proxy_ftp.so (0) <8C9A6A10-3AF3-3ED9-ABE7-7990AC0D5CF8> /Library/FileMaker Server/*/mod_proxy_ftp.so
             0x102a73000 -        0x102a7aff7 +mod_proxy_http.so (0) <6FA77810-A54D-30C0-935C-F22039EC670E> /Library/FileMaker Server/*/mod_proxy_http.so
             0x102a81000 -        0x102a83ff7 +mod_proxy_scgi.so (0) /Library/FileMaker Server/*/mod_proxy_scgi.so
             0x102a89000 -        0x102a8afff +mod_proxy_wstunnel.so (0) <28753C82-F95A-3458-B209-2E971D543F9A> /Library/FileMaker Server/*/mod_proxy_wstunnel.so
             0x102a90000 -        0x102a9ffff  mod_rewrite.so (786.2) /usr/libexec/apache2/mod_rewrite.so
             0x102aa6000 -        0x102aa7fff  mod_setenvif.so (786.2) /usr/libexec/apache2/mod_setenvif.so
             0x102aab000 -        0x102ad3fff  mod_ssl.so (786.2) /usr/libexec/apache2/mod_ssl.so
             0x102ae4000 -        0x102ae8fff  mod_status.so (786.2) <6632069C-4C7C-3527-95CD-5EF6D0BFB99D> /usr/libexec/apache2/mod_status.so
             0x102aed000 -        0x102aeeff7  mod_version.so (786.2) <8C3D2FC8-DF43-3F00-BED1-096517FD9E6F> /usr/libexec/apache2/mod_version.so
          0x7fff6dba0000 -     0x7fff6dbd3817  dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld
          0x7fff8cf57000 -     0x7fff8cf58ff7  libSystem.B.dylib (1197.1.1) /usr/lib/libSystem.B.dylib
          0x7fff8da05000 -     0x7fff8da06fff  libsystem_sandbox.dylib (278.11.2) <0C93EB23-7364-3670-B511-212A7A524695> /usr/lib/system/libsystem_sandbox.dylib
          0x7fff8da07000 -     0x7fff8dae4fff  libcrypto.0.9.8.dylib (52.8.3) <8E9B64B9-5C9B-3F62-9678-F8FFEBCAEF3C> /usr/lib/libcrypto.0.9.8.dylib
          0x7fff8db14000 -     0x7fff8db19fff  libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
          0x7fff8e1f7000 -     0x7fff8e1fffff  libsystem_dnssd.dylib (522.92.1) <17B03FFD-92C5-3282-9981-EBB28B456207> /usr/lib/system/libsystem_dnssd.dylib
          0x7fff8e40e000 -     0x7fff8e40eff7  libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
          0x7fff8e62c000 -     0x7fff8e636fff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
          0x7fff8edce000 -     0x7fff8ede8fff  libdispatch.dylib (339.92.1) /usr/lib/system/libdispatch.dylib
          0x7fff8f106000 -     0x7fff8f117ff7  libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
          0x7fff8f1c8000 -     0x7fff8f1e0fff  libexpat.1.dylib (12) <97F4A9A7-CB3E-3BBF-9314-4997FC770E52> /usr/lib/libexpat.1.dylib
          0x7fff8f428000 -     0x7fff8f5e0ffb  libicucore.A.dylib (511.35) <6F097DA7-147C-32A1-93D2-728A64CF0DC2> /usr/lib/libicucore.A.dylib
          0x7fff8fcfb000 -     0x7fff8fd4dfff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
          0x7fff8fe1b000 -     0x7fff8fe22fff  libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
          0x7fff8ff8a000 -     0x7fff8ff91ff8  liblaunch.dylib (842.92.1) /usr/lib/system/liblaunch.dylib
          0x7fff8ffa7000 -     0x7fff8ffd6fd2  libsystem_m.dylib (3047.16) /usr/lib/system/libsystem_m.dylib
          0x7fff90490000 -     0x7fff90491ff7  libsystem_blocks.dylib (63) /usr/lib/system/libsystem_blocks.dylib
          0x7fff9049c000 -     0x7fff9049dffb  libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
          0x7fff90765000 -     0x7fff90766fff  libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
          0x7fff90ae0000 -     0x7fff90ae1fff  com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
          0x7fff920ab000 -     0x7fff920b2ff7  libsystem_pthread.dylib (53.1.4) /usr/lib/system/libsystem_pthread.dylib
          0x7fff92b3d000 -     0x7fff92ba0ffb  com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
          0x7fff92ba4000 -     0x7fff92baffff  libkxld.dylib (2422.115.14) <1317F07F-AD7C-397A-9935-26413D641F08> /usr/lib/system/libkxld.dylib
          0x7fff92bb3000 -     0x7fff92bcfff7  libsystem_kernel.dylib (2422.115.14) <8116098D-B3F1-3E50-A934-576DD6369234> /usr/lib/system/libsystem_kernel.dylib
          0x7fff9333d000 -     0x7fff93344ffb  libcopyfile.dylib (103.92.1) /usr/lib/system/libcopyfile.dylib
          0x7fff934fa000 -     0x7fff93515ff7  libsystem_malloc.dylib (23.10.1) /usr/lib/system/libsystem_malloc.dylib
          0x7fff937f4000 -     0x7fff9381bff7  libsystem_network.dylib (241.4) <0D630D53-C772-3EC5-8257-EFB0ACCE3153> /usr/lib/system/libsystem_network.dylib
          0x7fff9381c000 -     0x7fff93820fff  libpam.2.dylib (20) /usr/lib/libpam.2.dylib
          0x7fff93f2e000 -     0x7fff94113fff  com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff94114000 -     0x7fff94205ff9  libiconv.2.dylib (41) /usr/lib/libiconv.2.dylib
          0x7fff94237000 -     0x7fff9426cffc  com.apple.LDAPFramework (2.4.28 - 194.5) <5E501783-06E8-390C-AF34-A7FAD402F3E6> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
          0x7fff9455b000 -     0x7fff9457ffff  libxpc.dylib (300.90.2) /usr/lib/system/libxpc.dylib
          0x7fff958d5000 -     0x7fff958e6ff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
          0x7fff95a0b000 -     0x7fff95bb8f27  libobjc.A.dylib (551.1) /usr/lib/libobjc.A.dylib
          0x7fff95bc3000 -     0x7fff95bccffb  libsystem_notify.dylib (121.20.1) <9B34B4FE-F5AD-3F09-A5F0-46AFF3571323> /usr/lib/system/libsystem_notify.dylib
          0x7fff95bcd000 -     0x7fff95e31ff1  com.apple.security (7.0 - 55471.14.28) /System/Library/Frameworks/Security.framework/Versions/A/Security
          0x7fff96346000 -     0x7fff963cfff7  libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
          0x7fff963d0000 -     0x7fff963ecfff  libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
          0x7fff966d6000 -     0x7fff9670bfff  libssl.0.9.8.dylib (52.8.3) <7E03E777-4127-3834-BBB8-ABBF1E0CB846> /usr/lib/libssl.0.9.8.dylib
          0x7fff974e7000 -     0x7fff974eaff7  libdyld.dylib (239.4) /usr/lib/system/libdyld.dylib
          0x7fff975e2000 -     0x7fff97624ff7  libauto.dylib (185.5) /usr/lib/libauto.dylib
          0x7fff98486000 -     0x7fff9848aff7  libcache.dylib (62) /usr/lib/system/libcache.dylib
          0x7fff98761000 -     0x7fff98771ffb  libsasl2.2.dylib (170) /usr/lib/libsasl2.2.dylib
          0x7fff98782000 -     0x7fff987abff7  libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
          0x7fff98c6c000 -     0x7fff98c72ff7  libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
          0x7fff99161000 -     0x7fff991cdfff  com.apple.framework.IOKit (2.0.1 - 907.100.14) <10932113-9F7E-38A0-A158-A019A555CAC3> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
          0x7fff9962d000 -     0x7fff9963aff7  libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
          0x7fff9963c000 -     0x7fff99723ff7  libxml2.2.dylib (26) /usr/lib/libxml2.2.dylib
          0x7fff99752000 -     0x7fff99756ff7  libsystem_stats.dylib (93.90.3) <337946FC-B2E1-3DFA-A8B5-30DA8D584D75> /usr/lib/system/libsystem_stats.dylib
          0x7fff998a7000 -     0x7fff998a7ffd  libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
          0x7fff998a8000 -     0x7fff998b5ff0  libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
          0x7fff99a25000 -     0x7fff99a27ff3  libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
          0x7fff99b25000 -     0x7fff99b73fff  libcorecrypto.dylib (161.1) /usr/lib/system/libcorecrypto.dylib
          0x7fff99be2000 -     0x7fff99be7ff7  libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
          0x7fff99c66000 -     0x7fff99c68ff7  libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
          0x7fff9a298000 -     0x7fff9a2a8fff  libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
          0x7fff9a37c000 -     0x7fff9a466fff  libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
          0x7fff9a467000 -     0x7fff9a468ff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
          0x7fff9a4f0000 -     0x7fff9a517ffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib

      External Modification Summary:
        Calls made by other processes targeting this process:
          task_for_pid: 0
          thread_create: 0
          thread_set_state: 0
        Calls made by this process:
          task_for_pid: 0
          thread_create: 0
          thread_set_state: 0
        Calls made by all processes on this machine:
          task_for_pid: 28304
          thread_create: 0
          thread_set_state: 0

      VM Region Summary:
      ReadOnly portion of Libraries: Total=84.9M resident=63.4M(75%) swapped_out_or_unallocated=21.5M(25%)
      Writable regions: Total=73.8M written=748K(1%) resident=8404K(11%) swapped_out=0K(0%) unallocated=65.6M(89%)

      REGION TYPE                      VIRTUAL
      ===========                      =======
      Kernel Alloc Once                     4K
      MALLOC                             65.2M
      MALLOC (admin)                       16K
      STACK GUARD                        56.0M
      Stack                              8192K
      VM_ALLOCATE                         140K
      __DATA                             1896K
      __LINKEDIT                         66.9M
      __TEXT                             18.0M
      __UNICODE                           544K
      shared memory                         4K
      ===========                      =======
      TOTAL                             216.6M

      Configuration information

      Didn't seem to make a difference if custom SSL cert was installed/enabled or not.

      Workaround

      Install FMS13

      Screen_Shot_2015-06-16_at_2.18.21_AM.png