AnsweredAssumed Answered

FMS14 Installation Issues

Question asked by MaxwellKlein on Jun 16, 2015
Latest reply on Jun 16, 2015 by MaxwellKlein

Summary

FMS14 Installation Issues

Product

FileMaker Server

Version

14

Operating system version

Mac OS 10.9.5

Description of the issue

Multiple attempts of a clean FMS14 install, with 14.0v2 update, resulted in continual httpd crash reports, up to eight (8) per second on a very busy server.

Steps to reproduce the problem

Install FMS14 with Web Server and WPE enabled on a server with lots of CWP traffic.

Expected result

Smooth running of FileMaker's WPE, just like FMS13

Actual result

Repeated crashes of HTTPD.

Sorry I didn't capture FMS14 HTTPServer/logs files, this is a busy server and we needed to get it back up and running asap once FMS14 didn't seem to run smoothly.

The attached screen shot only shows a fraction of the reported crash logs written.

Exact text of any error message(s) that appear

Process:         httpd [3509]
Path:            /usr/sbin/httpd
Identifier:      httpd
Version:         786.2
Code Type:       X86-64 (Native)
Parent Process:  httpd [176]
Responsible:     httpd [3509]
User ID:         502

Date/Time:       2015-06-16 00:39:59.238 -0700
OS Version:      Mac OS X 10.9.5 (13F1077)
Report Version:  11
Anonymous UUID:  4C661320-C15E-50D3-B816-E939F027576B


Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007ff900000000

VM Regions Near 0x7ff900000000:
    VM_ALLOCATE            0000000102af2000-0000000102b13000 [  132K] rw-/rwx SM=ALI 
-->
    MALLOC_TINY            00007ff940c00000-00007ff941000000 [ 4096K] rw-/rwx SM=COW 

Application Specific Information:
crashed on child side of fork pre-exec

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libapr-1.0.dylib                   0x000000010291bf65 apr_pool_destroy + 61
1   libapr-1.0.dylib                   0x000000010291c190 apr_pool_clear + 50
2   httpd                              0x00000001028764a0 child_main + 848
3   httpd                              0x00000001028751de make_child + 414
4   httpd                              0x0000000102875542 perform_idle_server_maintenance + 626
5   httpd                              0x00000001028745cd ap_mpm_run + 1485
6   httpd                              0x000000010283eeae main + 3278
7   libdyld.dylib                      0x00007fff974ea5fd start + 1

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x00007ff941090c28  rcx: 0x00007ff900000000  rdx: 0x00007ff941098a00
  rdi: 0x00007ff941094728  rsi: 0x00007ff941096a00  rbp: 0x00007fff5d3cb880  rsp: 0x00007fff5d3cb870
   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0e00cb06c12986f3  r11: 0x0000000000000247
  r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x00007ff942808428  r15: 0x0000000000000000
  rip: 0x000000010291bf65  rfl: 0x0000000000000206  cr2: 0x00007fff7f0f9a68

Logical CPU:     0
Error Code:      0x020000b8
Trap Number:     133


Binary Images:
       0x102834000 -        0x102881fff  httpd (786.2) /usr/sbin/httpd
       0x1028b9000 -        0x1028e5fff  libpcre.0.dylib (7) /usr/lib/libpcre.0.dylib
       0x1028ea000 -        0x1028feff7  libaprutil-1.0.dylib (30) /usr/lib/libaprutil-1.0.dylib
       0x10290c000 -        0x10290cfff  mod_authn_default.so (786.2) /usr/libexec/apache2/mod_authn_default.so
       0x102910000 -        0x102928ff7  libapr-1.0.dylib (30) <93ACD41B-17DC-3F94-8602-E539B32621DF> /usr/lib/libapr-1.0.dylib
       0x102963000 -        0x102964fff  mod_alias.so (786.2) <48560A75-0773-34FC-AF37-C563B9296FFD> /usr/libexec/apache2/mod_alias.so
       0x102968000 -        0x102969fff  mod_auth_basic.so (786.2) <0EC7293B-94C7-382D-A556-305C29C7DD33> /usr/libexec/apache2/mod_auth_basic.so
       0x10296d000 -        0x10296dfff  mod_authz_default.so (786.2) /usr/libexec/apache2/mod_authz_default.so
       0x102971000 -        0x102972ff7  mod_authz_groupfile.so (786.2) <74AE0A9E-B54F-3A98-9E71-0BD94E0A8A6D> /usr/libexec/apache2/mod_authz_groupfile.so
       0x102976000 -        0x102977ff7  mod_authz_host.so (786.2) /usr/libexec/apache2/mod_authz_host.so
       0x10297b000 -        0x10297bff7  mod_authz_owner.so (786.2) /usr/libexec/apache2/mod_authz_owner.so
       0x10297f000 -        0x10297fff7  mod_authz_user.so (786.2) <7BE7692A-6DA6-3D61-8319-61070F7D0BED> /usr/libexec/apache2/mod_authz_user.so
       0x102983000 -        0x10298bff7  mod_cache.so (786.2) <763A1F59-D4C8-3448-8F95-331E4E3CEFFE> /usr/libexec/apache2/mod_cache.so
       0x102991000 -        0x102997fff  mod_deflate.so (786.2) <9C59FCD6-AC7B-347F-893F-B48F12D1F16C> /usr/libexec/apache2/mod_deflate.so
       0x10299c000 -        0x10299dff7  mod_dir.so (786.2) <42E8FDEB-ABAF-3846-BF6A-C410247A1EAB> /usr/libexec/apache2/mod_dir.so
       0x1029a1000 -        0x1029a4ff7  mod_disk_cache.so (786.2) <54C6B682-211B-3122-9E86-5BE1581CC94A> /usr/libexec/apache2/mod_disk_cache.so
       0x1029a9000 -        0x1029aaff7  mod_dumpio.so (786.2) /usr/libexec/apache2/mod_dumpio.so
       0x1029ae000 -        0x1029aeff7  mod_env.so (786.2) <41AA09A4-D15C-3A02-B148-3C8518DFC476> /usr/libexec/apache2/mod_env.so
       0x1029b2000 -        0x1029b3ff7  mod_expires.so (786.2) <034B2E07-1911-3B5E-B03E-395D0B58E0BF> /usr/libexec/apache2/mod_expires.so
       0x1029b7000 -        0x1029baff7  mod_ext_filter.so (786.2) <7425F2FF-9C6B-358B-A149-55354AA58C4B> /usr/libexec/apache2/mod_ext_filter.so
       0x1029bf000 -        0x1029c1ff7  mod_filter.so (786.2) /usr/libexec/apache2/mod_filter.so
       0x1029c5000 -        0x1029c8ff7  mod_headers.so (786.2) <22DE1471-7517-3FCE-8824-5336D3200546> /usr/libexec/apache2/mod_headers.so
       0x1029cd000 -        0x1029ceff7  mod_ident.so (786.2) /usr/libexec/apache2/mod_ident.so
       0x1029d2000 -        0x1029d5fff  mod_imagemap.so (786.2) <5E151EC3-B45A-3118-8EA5-219AF32FB115> /usr/libexec/apache2/mod_imagemap.so
       0x1029d9000 -        0x1029e4ff7  mod_include.so (786.2) <27C46A37-19B4-3DEA-9CA6-A73C4DDCF37B> /usr/libexec/apache2/mod_include.so
       0x1029e9000 -        0x1029ecfff  mod_info.so (786.2) /usr/libexec/apache2/mod_info.so
       0x1029f1000 -        0x1029f5fff  mod_log_config.so (786.2) <76D240BE-DD42-3B9A-A95B-EAC9DA535AB6> /usr/libexec/apache2/mod_log_config.so
       0x1029fb000 -        0x1029fbff7  mod_logio.so (786.2) /usr/libexec/apache2/mod_logio.so
       0x1029ff000 -        0x102a03ff7  mod_mem_cache.so (786.2) /usr/libexec/apache2/mod_mem_cache.so
       0x102a08000 -        0x102a0dff7  mod_mime_magic.so (786.2) <10EC2986-F62F-3443-BF9B-47C0F4A89F61> /usr/libexec/apache2/mod_mime_magic.so
       0x102a12000 -        0x102a15fff  mod_mime.so (786.2) <2EF5FFC4-9053-3FF9-93F6-FAA43CD0ADC9> /usr/libexec/apache2/mod_mime.so
       0x102a1a000 -        0x102a21ff7  mod_negotiation.so (786.2) <97099107-F7BF-3535-B504-2E6D2B27A08C> /usr/libexec/apache2/mod_negotiation.so
       0x102a27000 -        0x102a3cff7 +mod_proxy.so (0) /Library/FileMaker Server/*/mod_proxy.so
       0x102a45000 -        0x102a4cff7 +mod_proxy_ajp.so (0) /Library/FileMaker Server/*/mod_proxy_ajp.so
       0x102a53000 -        0x102a58fff +mod_proxy_balancer.so (0) <905EA75B-22DA-3F7E-A7DE-86499B27FDD8> /Library/FileMaker Server/*/mod_proxy_balancer.so
       0x102a5e000 -        0x102a5fff7 +mod_proxy_connect.so (0) /Library/FileMaker Server/*/mod_proxy_connect.so
       0x102a64000 -        0x102a6cfff +mod_proxy_ftp.so (0) <8C9A6A10-3AF3-3ED9-ABE7-7990AC0D5CF8> /Library/FileMaker Server/*/mod_proxy_ftp.so
       0x102a73000 -        0x102a7aff7 +mod_proxy_http.so (0) <6FA77810-A54D-30C0-935C-F22039EC670E> /Library/FileMaker Server/*/mod_proxy_http.so
       0x102a81000 -        0x102a83ff7 +mod_proxy_scgi.so (0) /Library/FileMaker Server/*/mod_proxy_scgi.so
       0x102a89000 -        0x102a8afff +mod_proxy_wstunnel.so (0) <28753C82-F95A-3458-B209-2E971D543F9A> /Library/FileMaker Server/*/mod_proxy_wstunnel.so
       0x102a90000 -        0x102a9ffff  mod_rewrite.so (786.2) /usr/libexec/apache2/mod_rewrite.so
       0x102aa6000 -        0x102aa7fff  mod_setenvif.so (786.2) /usr/libexec/apache2/mod_setenvif.so
       0x102aab000 -        0x102ad3fff  mod_ssl.so (786.2) /usr/libexec/apache2/mod_ssl.so
       0x102ae4000 -        0x102ae8fff  mod_status.so (786.2) <6632069C-4C7C-3527-95CD-5EF6D0BFB99D> /usr/libexec/apache2/mod_status.so
       0x102aed000 -        0x102aeeff7  mod_version.so (786.2) <8C3D2FC8-DF43-3F00-BED1-096517FD9E6F> /usr/libexec/apache2/mod_version.so
    0x7fff6dba0000 -     0x7fff6dbd3817  dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld
    0x7fff8cf57000 -     0x7fff8cf58ff7  libSystem.B.dylib (1197.1.1) /usr/lib/libSystem.B.dylib
    0x7fff8da05000 -     0x7fff8da06fff  libsystem_sandbox.dylib (278.11.2) <0C93EB23-7364-3670-B511-212A7A524695> /usr/lib/system/libsystem_sandbox.dylib
    0x7fff8da07000 -     0x7fff8dae4fff  libcrypto.0.9.8.dylib (52.8.3) <8E9B64B9-5C9B-3F62-9678-F8FFEBCAEF3C> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff8db14000 -     0x7fff8db19fff  libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
    0x7fff8e1f7000 -     0x7fff8e1fffff  libsystem_dnssd.dylib (522.92.1) <17B03FFD-92C5-3282-9981-EBB28B456207> /usr/lib/system/libsystem_dnssd.dylib
    0x7fff8e40e000 -     0x7fff8e40eff7  libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
    0x7fff8e62c000 -     0x7fff8e636fff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
    0x7fff8edce000 -     0x7fff8ede8fff  libdispatch.dylib (339.92.1) /usr/lib/system/libdispatch.dylib
    0x7fff8f106000 -     0x7fff8f117ff7  libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
    0x7fff8f1c8000 -     0x7fff8f1e0fff  libexpat.1.dylib (12) <97F4A9A7-CB3E-3BBF-9314-4997FC770E52> /usr/lib/libexpat.1.dylib
    0x7fff8f428000 -     0x7fff8f5e0ffb  libicucore.A.dylib (511.35) <6F097DA7-147C-32A1-93D2-728A64CF0DC2> /usr/lib/libicucore.A.dylib
    0x7fff8fcfb000 -     0x7fff8fd4dfff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
    0x7fff8fe1b000 -     0x7fff8fe22fff  libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
    0x7fff8ff8a000 -     0x7fff8ff91ff8  liblaunch.dylib (842.92.1) /usr/lib/system/liblaunch.dylib
    0x7fff8ffa7000 -     0x7fff8ffd6fd2  libsystem_m.dylib (3047.16) /usr/lib/system/libsystem_m.dylib
    0x7fff90490000 -     0x7fff90491ff7  libsystem_blocks.dylib (63) /usr/lib/system/libsystem_blocks.dylib
    0x7fff9049c000 -     0x7fff9049dffb  libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
    0x7fff90765000 -     0x7fff90766fff  libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
    0x7fff90ae0000 -     0x7fff90ae1fff  com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
    0x7fff920ab000 -     0x7fff920b2ff7  libsystem_pthread.dylib (53.1.4) /usr/lib/system/libsystem_pthread.dylib
    0x7fff92b3d000 -     0x7fff92ba0ffb  com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x7fff92ba4000 -     0x7fff92baffff  libkxld.dylib (2422.115.14) <1317F07F-AD7C-397A-9935-26413D641F08> /usr/lib/system/libkxld.dylib
    0x7fff92bb3000 -     0x7fff92bcfff7  libsystem_kernel.dylib (2422.115.14) <8116098D-B3F1-3E50-A934-576DD6369234> /usr/lib/system/libsystem_kernel.dylib
    0x7fff9333d000 -     0x7fff93344ffb  libcopyfile.dylib (103.92.1) /usr/lib/system/libcopyfile.dylib
    0x7fff934fa000 -     0x7fff93515ff7  libsystem_malloc.dylib (23.10.1) /usr/lib/system/libsystem_malloc.dylib
    0x7fff937f4000 -     0x7fff9381bff7  libsystem_network.dylib (241.4) <0D630D53-C772-3EC5-8257-EFB0ACCE3153> /usr/lib/system/libsystem_network.dylib
    0x7fff9381c000 -     0x7fff93820fff  libpam.2.dylib (20) /usr/lib/libpam.2.dylib
    0x7fff93f2e000 -     0x7fff94113fff  com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff94114000 -     0x7fff94205ff9  libiconv.2.dylib (41) /usr/lib/libiconv.2.dylib
    0x7fff94237000 -     0x7fff9426cffc  com.apple.LDAPFramework (2.4.28 - 194.5) <5E501783-06E8-390C-AF34-A7FAD402F3E6> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x7fff9455b000 -     0x7fff9457ffff  libxpc.dylib (300.90.2) /usr/lib/system/libxpc.dylib
    0x7fff958d5000 -     0x7fff958e6ff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
    0x7fff95a0b000 -     0x7fff95bb8f27  libobjc.A.dylib (551.1) /usr/lib/libobjc.A.dylib
    0x7fff95bc3000 -     0x7fff95bccffb  libsystem_notify.dylib (121.20.1) <9B34B4FE-F5AD-3F09-A5F0-46AFF3571323> /usr/lib/system/libsystem_notify.dylib
    0x7fff95bcd000 -     0x7fff95e31ff1  com.apple.security (7.0 - 55471.14.28) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff96346000 -     0x7fff963cfff7  libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
    0x7fff963d0000 -     0x7fff963ecfff  libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
    0x7fff966d6000 -     0x7fff9670bfff  libssl.0.9.8.dylib (52.8.3) <7E03E777-4127-3834-BBB8-ABBF1E0CB846> /usr/lib/libssl.0.9.8.dylib
    0x7fff974e7000 -     0x7fff974eaff7  libdyld.dylib (239.4) /usr/lib/system/libdyld.dylib
    0x7fff975e2000 -     0x7fff97624ff7  libauto.dylib (185.5) /usr/lib/libauto.dylib
    0x7fff98486000 -     0x7fff9848aff7  libcache.dylib (62) /usr/lib/system/libcache.dylib
    0x7fff98761000 -     0x7fff98771ffb  libsasl2.2.dylib (170) /usr/lib/libsasl2.2.dylib
    0x7fff98782000 -     0x7fff987abff7  libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
    0x7fff98c6c000 -     0x7fff98c72ff7  libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
    0x7fff99161000 -     0x7fff991cdfff  com.apple.framework.IOKit (2.0.1 - 907.100.14) <10932113-9F7E-38A0-A158-A019A555CAC3> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff9962d000 -     0x7fff9963aff7  libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
    0x7fff9963c000 -     0x7fff99723ff7  libxml2.2.dylib (26) /usr/lib/libxml2.2.dylib
    0x7fff99752000 -     0x7fff99756ff7  libsystem_stats.dylib (93.90.3) <337946FC-B2E1-3DFA-A8B5-30DA8D584D75> /usr/lib/system/libsystem_stats.dylib
    0x7fff998a7000 -     0x7fff998a7ffd  libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
    0x7fff998a8000 -     0x7fff998b5ff0  libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
    0x7fff99a25000 -     0x7fff99a27ff3  libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
    0x7fff99b25000 -     0x7fff99b73fff  libcorecrypto.dylib (161.1) /usr/lib/system/libcorecrypto.dylib
    0x7fff99be2000 -     0x7fff99be7ff7  libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
    0x7fff99c66000 -     0x7fff99c68ff7  libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
    0x7fff9a298000 -     0x7fff9a2a8fff  libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
    0x7fff9a37c000 -     0x7fff9a466fff  libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
    0x7fff9a467000 -     0x7fff9a468ff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
    0x7fff9a4f0000 -     0x7fff9a517ffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 28304
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=84.9M resident=63.4M(75%) swapped_out_or_unallocated=21.5M(25%)
Writable regions: Total=73.8M written=748K(1%) resident=8404K(11%) swapped_out=0K(0%) unallocated=65.6M(89%)

REGION TYPE                      VIRTUAL
===========                      =======
Kernel Alloc Once                     4K
MALLOC                             65.2M
MALLOC (admin)                       16K
STACK GUARD                        56.0M
Stack                              8192K
VM_ALLOCATE                         140K
__DATA                             1896K
__LINKEDIT                         66.9M
__TEXT                             18.0M
__UNICODE                           544K
shared memory                         4K
===========                      =======
TOTAL                             216.6M

Configuration information

Didn't seem to make a difference if custom SSL cert was installed/enabled or not.

Workaround

Install FMS13

Screen_Shot_2015-06-16_at_2.18.21_AM.png

Outcomes