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FMSA 11 Admin Console Error Communicating With Server

Question asked by PaulTurnbull on Jan 21, 2014
Latest reply on Jan 21, 2014 by PaulTurnbull

Summary

FMSA 11 Admin Console Error Communicating With Server

Product

FileMaker Server

Version

11.0.5.510

Operating system version

10.8.5

Description of the issue

Admin Console reports an error communicating with the server. Either the Web Server, Web Publishing Engine, and/or the Database Server are reported as not there when they are, in fact running.

Steps to reproduce the problem

Wait

Expected result

Admin Console connects to all server processes.

Actual result

At start and/or over time the Admin Console reports an error communicating with the server. Typically at restart everything is good with connection lost over time. Sometimes on restart one or more of the services are reported as unavailable.

The process are are running fine as users can still connect via client and web no matter what the Admin console is reporting.

Exact text of any error message(s) that appear

An error was encountered communicating with the server.

Configuration information

Java installed:

Java(TM) SE Runtime Environment (build 1.6.0_65-b14-462-11M4609)
Java HotSpot(TM) 64-Bit Server VM (build 20.65-b04-462, mixed mode)

Jave 7 is not installed.

Model Name:     Mac Pro
  Model Identifier:     MacPro5,1
  Processor Name:     6-Core Intel Xeon
  Processor Speed:     3.33 GHz
  Number of Processors:     1
  Total Number of Cores:     6
  L2 Cache (per Core):     256 KB
  L3 Cache:     12 MB
  Memory:     32 GB
  Processor Interconnect Speed:     6.4 GT/s
  Boot ROM Version:     MP51.007F.B03
  SMC Version (system):     1.39f11
  SMC Version (processor tray):     1.39f11

Workaround

Restarting often fixes the problem for a few days.

DMS.png

Outcomes