1 Reply Latest reply on Aug 25, 2009 8:54 AM by philmodjunk

    FMSA 9 - File Open - but not available

    antidote

      Summary

      FMSA 9 - File Open - but not available

      Description of the issue

      I have a serious problem and cannot seem to fix it. I have about 70 files running on FMSA9 and one failed today.  It gave users a message :  users forcibly disconnected from host by administrator.  The file would not reopen on FMS, I opened it in FM10 no problems, just did a consistency check with no issues.I compacted the file rehosted. The file open fine on the server, but no one can open it via Remote Host.  I took it down, clicked the checkbox to make it visible in the host list, but once rehosted, it does not show, but it still says it is available in the FMS Admin. I tried a noon backup of the file, but that did not work either same issue  When I open the file with FMPA, everything looks fine. While file was being "hosted" or at least it said open, I tried to do a backup, it failed, with no message in FMS Admin, although the event log should the file opening and closing during the backup and then said it was not available. Not sure where to go from here.   Tim 

        • 1. Re: FMSA 9 - File Open - but not available
          philmodjunk
            

          I'd use FMP to open and recover the file. Even though the file opens successfully with FMP, it may be damaged.

           

          If the recovered file works normally, I'd still replace the newest undamaged backup I can find. (I routinely save 4 weeks worth of backups and then copy one of those each month to a "30 day back up.)

           

          While FMP's recover tool has improved over the years, it's still "best practice" not to use a recovered file--there's just no telling if the "fix" was 100% correct.