1 Reply Latest reply on Jan 6, 2009 1:46 PM by TSGal

    FMSA9 schedules stop running

    Teleart

      Summary

      FMSA9 schedules stop running

      Description of the issue

      FileMaker Product(s) involved:FileMaker Server Advanced 9.0v3.326 + SSL update.mail.it plugin installed as server script.IWP/xDBC on. PHP/XML off.  Operating System(s) involved:Mac OSX Server 10.4.11 (update up to 1/12/2008). Detailed description of the issue:I have 25 schedules set up on my FMSA 9 (with 109 databases).11 of these schedules are backups, 3 are OS Scripts and the other 11 are ScriptMaker Scripts.Many of these FM scripts are running every 10 or 5 minutes.Yesterday at around 2PM all schedules stopped being scheduled and run.  Exact steps to reproduce the issue: Schedules have been running for many days with no problem.Exact text of any error message(s) that appeared:No error in any fm log. System log has many lines of the following error, starting at 22/12/2008 2:37 PM: Dec 22 14:37:08 fms SLSocket55[433]: SLSocket55@localhost,ErrorCode=3001,ErrorMessage=socsrv.swsoc.5661.Internal error, memory allocation failed.,ClientHost=192.168.1.14,Session=11257 For what I have found, SLSocket is a part of the xDBC software coming with FMS. InLibrary/FileMaker Server/Database Server/Extensions/XDBC Suport/logging I have a dozen of log for 22/12 with the following lines: Mon Dec 22 14:37:08 2008:SLX ODBC Socket. Build 9.0.445.0Mon Dec 22 14:37:08 2008:Connection request from 192.168.1.14, client application SequeLink JDBC ApplicationMon Dec 22 14:37:08 2008:fms.teleart.org(0 CPU) - Darwin(8.11.1-Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386)Mon Dec 22 14:37:08 2008:socsrv.swsoc.5661.Internal error, memory allocation failed.  Any additional configuration information/troubleshooting that is relevant to the issue:Last schedule run: 2008-12-22 14:33:13.449 +0100    Information    126    fms    Schedule "FM - Invio posta" scheduled for 12/22/2008 02:38 PM. After that, no errror and no running of any other schedule.Databases are ok, open and running. xDBC connections are ok and working as usual.FMSAdmin is not responding to the "list schedules" command.Admin console is ok and shows all the details."Allow enabled schedules to run" can be turned on/off, but doesn't cause any change. No "on/off" message is reported in the event log.Same behaviour with on/off flag on each schedule. Items are not rescheduled and the "next run" remains the same (actually, in the past).Same behaviour by selecting a schedules and choosing "run now". Scheduled script are running ok when run inside FMP.Any workarounds that you have found:Rebooting the server fixed the issue.

        • 1. Re: FMSA9 schedules stop running
          TSGal

          Teleart:

           

          Thank you for your post.

           

          From the limited log information, it does point to a memory allocation error.  I know the question is, "What caused this?" and unfortunately, I don't know.  There is nothing out of the ordinary with your setup.  Are you running any other applications on the server?  Is anybody else using the server for other activities?  How many days (approximate) was it running without any problems?

           

          Until this is narrowed down, you may want to consider a routine maintenance time (weekly?) where you close down everything and reboot.

           

          Sorry I can't be of more help.

           

          TSGal

          FileMaker, Inc.