AnsweredAssumed Answered

Font menu is missing fonts

Question asked by rjb5at9nci on Jul 14, 2014
Latest reply on Jul 30, 2014 by Fred(CH)


Font menu is missing fonts


FileMaker Pro



Operating system version

Mac OSX 10.7.5

Description of the issue

I recently upgraded from FileMaker Pro 11.0v4 to 13.0v3. The new version seems unable to access fonts that the older version can.

For instance, I just now created a new database in FMP 11 and set some text in Gotham Bold. If I try to create a new database in FMP 13, that same font does not come up in the font menu. By the same token, if I convert the FMP 11 (.fp7) database to the .fmp12 format in FMP 13, the type that I set in Gotham Bold with the older software still looks correct but shows a blank for the font name in the formatting bar when I select the text box. I should also note that the full Gotham family of fonts appears in my FMP 11 font menu, whereas only certain members of the Gotham family appear in the FMP 13 font menu. The Memory preference for FMP 11 is set at 64 MB; for FMP 13, I've tried setting it at 64, 128, 256 and 512 MB, all to no avail.

I would also note that I use Suitcase Fusion for font management. I have also tried turning off all fonts except the System fonts, again to no avail. I also tried using Font Book to move the font family to resolve the issue, but again encountered the same problem.

The issue seems to be limited to the OpenType version of the Gotham font. FMP 13 works fine with the Postscript version. Unfortunately I have to use the OpenType version on a current project because that what the client has.