1 Reply Latest reply on Aug 3, 2015 10:19 AM by TSGal

    Fuzzy Printing Web Veiwers

    MikeDuncan_1

      Summary

      Fuzzy Printing Web Veiwers

      Product

      FileMaker Pro

      Version

      14

      Operating system version

      Windows

      Description of the issue

      Text rendered in web veiwers does not print well, and looks pixelated on the printed page.

      Steps to reproduce the problem

      Display a page with text in a web viewer on a filemaker layout. Print the page and inspect results, as compared to native text on a layout.

      Expected result

      Fonts should appear smooth as when printed from a browser.

      Actual result

      Fonts appear to have been rasterized at screen resolution and then print to printer. Screen resolution is much much lower than print resolution, so unusable in printed letters and reports.

      Workaround

      Avoid using web viewers on print layouts.

        • 1. Re: Fuzzy Printing Web Veiwers
          TSGal

          Mike Duncan:

          Thank you for your post.

          Our Development and Testing departments are already aware of this issue with Web Viewers under Windows.  As mentioned in another forum post, FileMaker uses the webkit interface to handle information in a WebViewer.  Under Windows, that is based upon Internet Explorer.  FileMaker captures the WebViewer content as metafile format, but the image conversion under Windows cannot handle sharp image output (except JPG/PNG/etc.), so date:text will appear bitmapped/blurred.

          I have attached your post to the original report.  When more information becomes available, I will post again.

          TSGal
          FileMaker, Inc.