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FileMaker Pro 9 required activation in order to run. Something has obviously happened to your activation, and this is handled by our Customer Assistance department. If you are in North America, please contact our Customer Assistance department at toll-free 800-325-2747. If you are outside of North America, go to our web site (www.filemaker.com), select your country in the upper right pop-up, and contact the office nearest you.