Summary
Go 13.0.4 Randomly Entering Find/Kiosk Mode upon exiting app hibernation
Product
FileMaker Go
Version
13.0.4
Operating system version
iOS 7+
Description of the issue
We have a database thats currently hosted on a Windows Server 2008 machine running FM Server 12. When re-opening the database from the iPhone Go application (exiting hibernate app state), the top toolbar's colors will invert, and no records are displayed on the currently viewed layout, similar to when entering find mode. No entered/modified data is saved, but tapping/triggering any navigational scripts causes the mode to revert to browse mode. This seems to occur randomly (but increasingly often), with both Full Access and custom privileges sets. There are no trigger scripts set on a file level, or layout level, involving entering find mode. All database scripts have been checked to ensure there are no Enter Find Mode steps without a matching Perform Find or Exit Script step. Furthermore, the issue only seems to occur on iPhones, not iPads or the Mac desktop version.
Steps to reproduce the problem
1. Open Remote database.
2. Press home button
3. Let app enter hibernation
4. Re-open app
5. After reconnecting, top toolbar's colors invert, as if entering find mode. No previously viewed records are shown.
Workaround
Running any navigational / find scripts
Tried downloading the database, saving it as a compacted copy, and reuploading. Still happening about 50% of the time when reopening the app (exiting hibernation)
Heres an image of the inverted toolbar, hitting the "View All" button triggers a find script, which fixes the toolbar.
The main issue is, this can occur on layouts where data is entered, and the user might not notice/know they are not in browse mode. Exiting the inverted-toolbar mode does not save the data as the application probably considers it a find query.