AnsweredAssumed Answered

Graph is missing all or most TOs

Question asked by MattNavarre on Feb 5, 2015
Latest reply on Feb 6, 2015 by CamelCase

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Summary

Product

FileMaker Pro

Version

13.0v5

Operating system version

Mac OSX 10.10 and Windows 7/8

Description of the issue

The first time you enter 'Manage:Database' to view the graph, it's empty. Then when you cancel and try again, it's normal.

This happens to several database files on the FM Server, for both Mac and PC users

Steps to reproduce the problem

Command-shift D, while full access

Expected result

Expected to see graph

Actual result

empty

Exact text of any error message(s) that appear

none

Configuration information

Current server running Windows Server 2008R2 and FM Server 13 (current)

Current client software

Workaround

Cancel and return. It always (so far) works the second time.

Enclosed are two screen shots from 10 seconds apart

No one else has this question

Outcomes

philmodjunk Feb 5, 2015 3:49 PM

Hmmm, I use Windows 7. In the course of the day, I open many, many files hosted by server 13 using that keyboard shortcut.

I have yet to see this. Maybe I'm just lucky or maybe there's some key difference here...

Actions

Markus Schneider Feb 5, 2015 10:27 PM

The graph will be created by the client - what client version, what OS?

If You close the graph-window and reopen it: Still no data?

Actions

CamelCase Feb 6, 2015 6:27 AM

I also just had something very similar happen yesterday, with FMP13.0v5 on OS X 10.8.6, with in a database I open over the WAN, and not the best connection (not the way I like to work, but that's the access I have right now in this case).

Closing and re-opening the Manage Databases window brought the TOs back, but this is certainly a potentially lethal bug. There's areal risk for heart attacks.

If anybody can reproduce this in a test file, it would be interesting to see what happens if you add a TO with the same name as an existing one. I'm hoping this is just a display issue of some sort, so that such duplicates would not be possible to create.

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3 Replies

philmodjunk Feb 5, 2015 3:49 PM
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Correct Answer
Hmmm, I use Windows 7. In the course of the day, I open many, many files hosted by server 13 using that keyboard shortcut.

I have yet to see this. Maybe I'm just lucky or maybe there's some key difference here...
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Markus Schneider Feb 5, 2015 10:27 PM
Mark Correct
Correct Answer
The graph will be created by the client - what client version, what OS?

If You close the graph-window and reopen it: Still no data?
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CamelCase Feb 6, 2015 6:27 AM
Mark Correct
Correct Answer
I also just had something very similar happen yesterday, with FMP13.0v5 on OS X 10.8.6, with in a database I open over the WAN, and not the best connection (not the way I like to work, but that's the access I have right now in this case).

Closing and re-opening the Manage Databases window brought the TOs back, but this is certainly a potentially lethal bug. There's areal risk for heart attacks.

If anybody can reproduce this in a test file, it would be interesting to see what happens if you add a TO with the same name as an existing one. I'm hoping this is just a display issue of some sort, so that such duplicates would not be possible to create.
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Graph is missing all or most TOs

Summary

Product

Version

Operating system version

Description of the issue

Steps to reproduce the problem

Expected result

Actual result

Exact text of any error message(s) that appear

Configuration information

Workaround

Outcomes

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